1. Designed and implemented containerized solutions using OpenShift, Kubernetes, and Docker.2. Troubleshoot and resolved complex issues related to cloud platforms and containerization technologies.3. Proficiently diagnose and resolve intricate issues affecting OCP and AKS deployments, guaranteeing high availability and optimal performance for mission-critical applications. 4. Administered Linux systems to ensure smooth operation of cloud-based applications.5. Collaborate seamlessly with cross-functional teams to investigate and address customer-reported issues, delivering timely resolutions and top-notch customer support. 6. Responsible for the design, implementation, and management of cloud-based systems. Specialize in developing implementation and migration solutioning for existing and new applications to the cloud. 7. Spearhead the development and documentation of troubleshooting best practices and guidelines, empowering the team to efficiently tackle common issues and maintain robust container orchestration platforms. 8. Managed AKS clusters on Azure for seamless application hosting and scaling.9. Develop and implement proactive monitoring and alerting solutions, drastically reducing issue identification and resolution times. Collaborate closely with development teams to optimize application performance on OCP and AKS, resulting in enhanced response times and scalability. 10. Fixing the Bugs on the automation codes to make more efficient and customer experience better. 11. Achieved 100% SLA while handling ServiceNow tickets. 12. Prepare SOPs for different level of troubleshooting. 13. Prepare RCA reports on critical incidents. 14. Conduct knowledge transfer training sessions to new recruits.