Timothy Mak Email & Phone Number

Vancouver, British Columbia, Canada

- Supports daily operations by providing leadership to ensure stakeholder objectives are met in a safe, effective, ethical and positive manner;- Supports management of shop in alignment with The Craftsman Way (TCW);- Provides vacation coverage as required under the direction of the regional operations manager;- Uses company dashboard to accurately identify and prioritize tasks;- Actively participates in daily production meetings;Maintains professional relationships with all stakeholders

Richmond, British Columbia, Canada

• Receives and mirror matches parts to ensure accuracy in support of the repair plan; • Maintains professional relationships with all stakeholders; • Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins; • Maintains and organizes parts carts, staging areas and parts room in alignment with The Craftsman Way.

Burnaby, British Columbia, Canada

· Monitor and secure common areas of property.· Responds to incidents and submits written reports to supervisor/management.· Administer damage deposits, book, organize and monitor move-ins and move-outs.

Vancouver, British Columbia, Canada

Hong Kong Sar

• Communicated and interacted with customers via phone, live chat, email and social media.• Coordinated with customers, stores and logistics partners to arrange deliveries and manage inventory.• Analyzed website data analytics and marketing campaign data, and implemented appropriate strategies to ensure a rewarding and engaging customer experience, and to boost customer retention.

Hong Kong Sar

• Handled all activities relevant to the Front Desk such as the reception, check in/out, rooming of all hotel guests.

Hong Kong Sar

• Strictly enforced inflight safety and security for every flight.• Provided inflight services for business class and economy class. • Handled inflight first-aid and medical cases.• Handled inflight duty free sales.