Ujwal B Gowda Email & Phone Number

Bengaluru, Ka, In

• Modified a C# script to facilitate the migration of documents from Confluence to SharePoint, streamlining access to project documentation and enhancing collaboration.• Collaborated on a customer issue involving two policy charging servers that exchanged request handling based on installed rules. Gained a thorough understanding of the entire call flow to effectively resolve bugs and implement new call flows specified by the customer. Conducted rigorous testing of both new and existing call flows to ensure functionality remained intact, thereby maintaining high service quality and customer satisfaction.• Developed a new feature for allocating IP addresses through the User Data Management (UDM) server or the User Plane Function (UPF), which enhanced network capabilities and improved resource management.• Improved the RADIUS authentication feature with two configurations:Non-Inband: SMF → RADIUS agent pod → RADIUS server.Inband: SMF → RADIUS agent pod → UPF → RADIUS server.Key tasks included:->Design Development: Created a design and call flow, defining AVP values for 4G and 5G scenarios.->GTest Module: Developed a GTest module to cover interaction scenarios between the SMF and RADIUS agent pod.->Functional Testing: Executed test cases using the PyATS framework to validate new features.->Kubernetes Setup: Established a Kubernetes cluster for testing both 4G and 5G call flows.->Monitoring Integration: Integrated Prometheus and Grafana for real-time performance monitoring.->Performance Testing: Conducted tests for inband and non-inband scenarios.->Bug Resolution: Supported QA by resolving issues identified during coding, enhancing software quality.• Worked on resolving QA automated tests for every module, achieving a target of 99.9% pass rate. Successfully addressed 35% of failing test cases, which involved analyzing different scenarios and overcoming a significant learning curve to enhance the overall stability of the application.

Bengaluru, Karnataka, India

• Engineered a logging optimization feature that reduced asserts and prevented debug information loss during file rotation, achieving a 50% increase in CPU utilization. Its effectiveness led to porting the feature to previous releases, enhancing overall performance.• Implemented advanced data visibility features for customer call data records, enhancing debugging capabilities and providing valuable insights for quicker resolution of field issues, ultimately improving service quality. Additionally, mentored a new team member on the call flow from CLI to backend handling, ensuring timely task completion and high-quality standards. This mentoring fostered knowledge transfer within the team and contributed to better project outcomes.• Worked closely with clients to resolve urgent policy and charging system issues, successfully addressing last-minute challenges during releases. This proactive support reinforced client trust and ensured minimal disruptions across multiple releases.• Migrated a critical authentication feature from a monolithic architecture to microservices, enabling seamless module interactions and enhancing scalability for flexible deployment and maintenance.• Resolved a critical government-mandated packet filtering issue that delayed a release. Collaborated with the customer team to reproduce and address the problem, ensuring timely compliance with regulatory standards.• Provided ongoing support for complex telecom releases, managing intricate call models and numerous message interactions to maintain system integrity and functionality throughout the release lifecycle.• Collaborated with development, QA, and customer support teams to align project objectives and improve communication, effectively identifying bottlenecks and streamlining processes for enhanced software delivery and customer experiences.

• Developed customized critical features for key customers in the policy and charging domain, directly contributing to revenue generation. Emphasized best coding practices throughout the development lifecycle and incorporated comprehensive unit testing using the Google Test framework to ensure the reliability and robustness of these features, enhancing product quality and client confidence.• Leveraged QA testing frameworks to execute thorough test runs on software builds during the early stages of release cycles. This proactive approach involved designing and executing test cases that targeted high-risk areas, significantly reducing the incidence of customer-reported bugs and ensuring a smoother transition to production.• Collaborated with cross-functional teams, including product management, QA, and customer support, to gather comprehensive requirements and prioritize feature development. This cooperation ensured that software solutions met technical specifications and aligned with customer expectations, leading to enhanced user experiences.• Participated in code reviews to promote code quality and adherence to best practices. By providing constructive feedback and sharing insights, I contributed to maintaining high standards in the codebase, which streamlined continuous integration and deployment processes.• Analyzed post-release metrics and gathered user feedback to identify areas for enhancement.

India

• Extended the Google Test (GTest) framework to facilitate seamless interaction between the control plane (C-plane) and user plane (U-plane) protocols, significantly improving testing capabilities and ensuring comprehensive coverage beyond the initial C-plane functionality.• Led the migration of the smoke test suite to clustered environments, ensuring that basic functionalities were thoroughly validated prior to deployment. This proactive measure reduced the risk of critical failures in production and enhanced overall software reliability.• Worked closely with the Quality Assurance (QA) team to identify and resolve release bugs, ensuring timely resolution of issues and facilitating on-time product releases. This collaborative effort not only improved software quality but also strengthened cross-functional teamwork, leading to enhanced overall project success.

Bengaluru, Karnataka, India

• Designed and built a tool to analyze network packet capture data, facilitating behavior analysis for specific requests using google test framework. This tool improved troubleshooting contributed to faster issue resolution.

Bachelor Of Engineering - Be, Computer Science, 71.44%(First Class With Distinction)

Pre-University, Science, Pcmb