Dave Williams Email and Phone Number
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A proven Technology leader operating from IPO to web-scale within the FTSE50; most recently as Chief Information Officer of Just Eat, the world’s leading global marketplace for online food delivery.Leading globally distributed product & technology teams of all sizes across all levels, from operational problem solving, guiding organisations in their use of IT in order to achieve strategic outcomes, and forming effective strategy.Over twenty years as a leader in successful digital businesses supporting intense growth and delivering innovation; including the largest Technology companies in the world. Leading globally distributed teams; combining inhouse and outsourced resources with a single engineering and leadership culture.Successfully delivering highly complex services in B2B, B2C and three-sided marketplace environments; with thousands of servers, hundreds of microservices, thousands of monthly releases, cloud/on-premise, while addressing significant legacy and integration challenges.Creating an engineering culture that is second-to-none, highly accountable and agile teams, empowered to smash business targets while delivering amazing scalability, stability and security.Leading with a combination of determination and high empathy, that garners trust and engagement. Passionate advocate for Diversity & Inclusivity, supporting a number of key STEM outreach programmes and sponsoring positive action to increase equity.Optimising processes and reducing bureaucracy to ensure that customer outcomes are put first.Developing senior managers through coaching and mentoring to provide succession planning and embed best practice behaviours.Working at a senior level across organisational boundaries and geographic locations to build relationships with key internal and external stakeholders; demonstrating accountability and building trust in delivery.Managing sensitive commercial relationships with contract values in excess of £100m pa; improving service delivery from suppliers and ensuring increased service level attainment for Customers.Getting to the root of business challenges and leading Technology organisations in massive scale and highly complex regulated environments. Addressing underlying technical issues whilst retaining sensitivity to overall commercial pressures.
Trustpilot
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Chief Technology OfficerTrustpilot Aug 2024 - PresentCopenhagen K, Dk -
Chief Information OfficerTrustpilot Oct 2023 - PresentCopenhagen K, DkLevelling up business applications; protecting consumers, businesses and colleagues; delivering great IT -
Group CptoInduction Healthcare Group Plc Feb 2022 - Jul 2023London, Gb -
Group CtoInduction Healthcare Group Plc Aug 2021 - Feb 2022London, Gb -
Chief Information OfficerJust Eat Takeaway.Com Jan 2017 - Oct 2020Amsterdam, North Holland, NlLeading a high performing Product & Technology team in a high growth, web-scale business. Product development of the core e-commerce funnels, ensuring that products and services are increasingly reliable and possess the best information security, and that we continue to provide business and enterprise IT tools that empower all of our colleagues here at Just Eat. -
Director Of TechnologyJust Eat Takeaway.Com May 2015 - Dec 2016Amsterdam, North Holland, NlLeading the global Service Operations & Assurance department of this name-brand FTSE 250 company.I worked with an amazing team to ensure we provided highly available services that our customers loved, fantastic tools to help our colleagues do their jobs and that we protected both through great information security. -
Technology ConsultantJust Eat Takeaway.Com Jul 2014 - Apr 2015Amsterdam, North Holland, NlProviding consultancy services to the Group CTO and Director of International Engineering of this name-brand FTSE 250 company. Initially focused on the maturing of their operational capability and development of a technical strategy to deliver on their organisational objectives. -
Head Of Information ServicesUkho May 2010 - Jul 2014Taunton, Somerset, GbLeading a department of 170+ technical staff in the design, development, delivery and operation of all IT services for a highly-successful Ministry of Defence trading fund.During this time I delivered:- Radical improvements in service level delivery- Successful IT strategy to build high-value internal development capability- New resourcing model which transformed project delivery- Improved employee engagement against a backdrop of Civil Service pay contraint and austerity measures -
Head Of Service & OperationsUkho Feb 2009 - Jul 2011Taunton, Somerset, GbReporting to the CIO, managing service delivery & operations teams totalling approximately 40 staff.Introduced 24x7 support operations, new resilient digital platforms and improved service delivery through the introduction of ITIL disciplines. -
Head Of Tsa Operations & AcceptanceAol Europe Aug 2007 - Jun 2008Ensuring service delivery met or exceeded SLAs whilst AOL divested itself of its Broadband business following their £370m sale to Carphone Warehouse.
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Head Of Tsa Service AssuranceAol Uk Jan 2007 - Aug 2007New York, Ny, UsResponsible for the smooth handover of service delivery following AOL UK's sale of its broadband business to Carphone Warehouse. -
Head Of Service AssuranceAol Uk Jun 2005 - Jan 2007New York, Ny, UsManaging four teams:- IT Security- Technical Compliance- Service Management- Anti-Spam Operations -
Internal Computing ManagerAol Uk Dec 2004 - Jun 2005New York, Ny, UsResponsible for provision of IC services to all AOL UK offices (approx 700 employees) -
Head Of Technical OperationsAol Uk Sep 1999 - Dec 2004New York, Ny, UsResponsible for:Host & Database OperationsProduct SupportOperations SecurityAnti-Spam OperationsQuality Assurance -
Client Software & Qa ManagerCompuserve Uk May 1997 - Sep 1999Us
Dave Williams Skills
Dave Williams Education Details
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University Of The West Of EnglandManufacturing Systems Engineering
Frequently Asked Questions about Dave Williams
What company does Dave Williams work for?
Dave Williams works for Trustpilot
What is Dave Williams's role at the current company?
Dave Williams's current role is CTO @ Trustpilot | Experienced FTSE & AIM Tech Leader - Formerly Group CPTO @Induction Healthcare | Group CIO @ Just Eat | AOL | UKHO.
What is Dave Williams's email address?
Dave Williams's email address is da****@****hts.com
What is Dave Williams's direct phone number?
Dave Williams's direct phone number is +4434424*****
What schools did Dave Williams attend?
Dave Williams attended University Of The West Of England.
What skills is Dave Williams known for?
Dave Williams has skills like It Service Management, It Strategy, Itil, Change Management, Project Delivery, Service Delivery, It Operations, Management, Service Management, Stakeholder Management, Leadership, It Management.
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