Dmitry Ukhanov Email & Phone Number

Moscow, Russia

⭐Responsibilities:Manage a team of universal analysts providing support, optimization and automation of management reporting of the Administrative Department. The focus is on identifying customer needs and implementing them through analytics and reporting.We create reports, develop technical documentation and generate technical specifications for visualization in BI systems, supporting import substitution projects. We also perform ad-hoc analytics to solve one-time queries.⚙️Technology stack:Python (Jupyter Notebook)SQL (basic level)PowerQueryVisualization: Excel, QlikSense, Foresight, Superset🏔️Key achievements:1. Delved into the specifics of management reporting, conducted an audit of labor costs for its support and updating.2. Initiated and implemented the transfer of all technical documentation to the target platform (analogous to Confluence).3. Drew up and implemented a strategic plan to refine existing reporting and develop new reports taking into account business priorities.4. Started the task setting process in the project management system (analogous to Jira).5. Organized the interchangeability of analysts, ensuring the exchange of experience within the team.

Yerevan, Armenia

⭐Responsibilities:Engaged in end-to-end, financial and HR analytics. The full development cycle of dashboards in Apache Superset — from collecting requirements to their autonomous and stable operation.I actively used SQL to work with databases (PostgreSQL, Clickhouse), optimized queries to reduce load and improve performance. Implemented and maintained ETL processes, performed ad-hoc analytics.⚙️Technology stack:SQL (PostgreSQL, Clickhouse)PythonApache Superset🏔️Key achievements:1. Delved deeply into HR analytics processes and optimized key aspects, which reduced the labor costs of analysts and clients and increased the stability of processes.2. Developed a linear forecast model for hiring based on historical data, improving the predictability of candidate needs.3. Created operational and financial datasets for Tinkoff Central University, which simplified the tracking of project indicators.4. Developed a model for analyzing the profitability of operators, segmenting them by grade and experience, determining the proportion of employees with an income level above, below or at the level of targets.5. Visualized the recruitment funnel, allowing you to more effectively track conversions at each stage and identify bottlenecks.

Managed an effective team of 4 directions and more than 50 people. Formed goals and a vector of development so that they correspond to the goals of the company. Engaged in the selection, growth and motivation of employees. Controlled the fulfillment of the assigned tasks. Developed myself and developed my team. Interacted with a large number of colleagues, customers and performers. Implemented many cool projects and tasks. Held many presentations, meetings, events and participated in media projects.Projects:🔹Launched a talent pool in 5 support teams from scratch. More than 5 people joined the support teams.🔹Participated in improving the accessibility of work interfaces, platforms and processes for employees with special needs. Also, the accessibility and inclusiveness of the recruitment processes so that they take into account the health characteristics of customers.🔹Participated in the launch of quick tests that allow you to test hypotheses, new formulations and phrases in scripts in a short time without large resource costs, which will increase conversion, contact and bring more profit by increasing the number of targeted actions.

Managed a team of 8 people. Set tasks, motivated and controlled their implementation. Found growth areas and set individual employee development plans. Engaged in supporting workflows, resolving conflicts and conducting team building. Engaged in the search and adaptation of employees. Trained and improved their skills. Organized the optimization of business processes by the team.During the work:🔹Simplified the process of setting and increased the speed of taking on the tasks of the direction by 2 times.🔹Organized the analysis of the backlog of technical tasks for 1 month and set up the process of working with such tasks.🔹Reduced the average age of the work tasks of the direction by 3 times.🔹Increased the efficiency of the direction, the level of discipline, quality and NPS by 2 times.🔹Led the migration process to a single Knowledge Base from several information portals. This solution made it easier for both employees and methodologists to find and work with information.