Senior Advisor & Fractional Cco | Customer Success
CurrentGrowth Molecules is a Customer Success advisory firm that helps companies protect and grow recurring revenue.
Nov 2022 - Present
AeroLeads people directory · profile
James Scott Email & Phone Number
Chief Customer Officer / VP Customer Success | Top 100 CS Strategist | Revenue Growth Advisor | Community Builder
at
Growth Molecules™
1 work email found
@jampot.ie
6 phones found area 415, 408, 117, and 617
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Customer Officer / VP Customer Success | Top 100 CS Strategist | Revenue Growth Advisor | Community Builder
Location
Atlanta, Georgia, United States
Who is James Scott? Overview
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Quick answer
James Scott is listed as Chief Customer Officer / VP Customer Success | Top 100 CS Strategist | Revenue Growth Advisor | Community Builder at Growth Molecules™, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at jampot.ie, phone signal with area code 415, 408, 117, 617, and a matched LinkedIn profile for James Scott.
James Scott previously worked as Senior Advisor & Fractional CCO | Customer Success at Growth Molecules™ and Chief Operating Officer at Shootproof. James Scott holds Egdp, Esso Graduate Development Programme from London Business School.
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{first}.{last}@jampot.ie
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AeroLeads found 1 current-domain work email signal for James Scott. Compare company email patterns before reaching out.
Profile bio
About James Scott
High-impact senior executive with a track record of scaling customer-oriented organizations across various growth stages. Versed in Sales-Led & Product-Led go-to-market motions and adept at implementing Digital CS strategies. A hands-on collaborator committed to driving cross-functional initiatives that enhance customer retention and expansion, whilst fostering a productive team dynamic. Data-driven decision-maker with a penchant for testing and iterating. Process-oriented builder of cohesive, outcome-driven customer experiences that increase product adoption.Industry Recognition / Contributions:• Mentor, Endeavor.org – guiding high-impact entrepreneurs on the path to Customer Success mastery.• Founder, Atlanta Customer Success Community – fostering a community of over 1,500 members.• Awarded 'Top 100 Customer Success Strategist' in 2017, 2018, and 2020.Need some quick Customer Success advice? Schedule a 15-minute consulting call with me via Clarity - https://clarity.fm/ukjamesscott
Listed skills include Leadership, Customer Experience, Product Marketing, E Commerce, and 46 others.
Current workplace
James Scott's current company
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15 roles
James Scott work experience
A career timeline built from the work history available for this profile.
Chief Operating Officer
Promoted to COO when we made a major acquisition. Responsibilities expanded to include ownership of Partner Operations, as well as newly-formed Business Operations team.
Feb 2021 - Nov 2022
Vp Customer Success
ShootProof is a leading provider of online gallery software, sales, and business management tools for professional and semi-professional photographers around the world. Joined as first VP Customer Success. Established a Digital CS strategy, including Customer Education, In-App Enablement and Community initiatives to support the company's Product-Led GTM.
Sep 2019 - Feb 2021
General Partner, Customer Success
SuccessHACKER provides Customer Success professional development solutions in the form of on-demand and live training programs.Co-developed a globally-renowned CSM training program, which has since empowered 20,000+ Customer Success practitioners worldwide.
Oct 2016 - Aug 2019
Global Svp Customer Success & President, North America
As SVP Client Services, I was responsible for managing our global customer-facing teams, which included Customer Success, Professional Services (onboarding), Technical Support and Education. Success in this role was measured in terms of customer satisfaction, revenue retention and net upsell. Key accomplishments included:+ Transforming a poor performing.
Feb 2015 - May 2016
Senior Vice President, Customer Success
Brightpearl is a cloud-based platform that integrates orders, inventory and customer data across channels. Brightpearl eliminates the need for multi-channel retailers to have to cobble together spreadsheets, manual processes and point solution software. At Brightpearl I was responsible for all customer-supporting teams, including Customer Success.
Jun 2012 - Feb 2015
Managing Director, Emea
Responsible for European revenue and operations and a team of approx. 40 individuals located in the UK, Ireland and Germany. Grew ChannelAdvisor (pre-IPO) European revenues from $1m to $7m and established the company as the leading provider of technology and service channel management solutions for mid-tier and enterprise retailers.
Feb 2011 - Sep 2011
Managing Director, Uk
Oct 2007 - Feb 2011
Director (Marketplaces), Uk & Ireland
Responsible for sales & service teams in the UK & Ireland SME sectors.
Jan 2006 - Oct 2007
Uk Market Development Manager
#2 employee in the UK, tasked with bringing the successful ChannelAdvisor proposition to market in Europe. Responsible for acquisition and retention activities for UK-based customers.
Mar 2005 - Dec 2005
Associate Supply Analyst, Gas & Power Marketing
Aug 2003 - Jul 2004
Chief Lubrication Engineer - Toyota F1 Group
Lead Engineer for oils and grease products for the Esso / Toyota F1 team technology partnership.
Jan 2003 - Sep 2003
Automotive Operations Engineer
Mar 2000 - Mar 2003
Automotive Operations Engineer
Sep 1998 - Apr 2000
Founder & Ceo
Property Investor Software
Dec 2000 - Jun 2004
3 education records
James Scott education
Egdp, Esso Graduate Development Programme
London Business School
Beng, Automotive Engineering
Loughborough University
Education record
Abingdon
FAQ
Frequently asked questions about James Scott
Quick answers generated from the profile data available on this page.
What company does James Scott work for?
James Scott works for Growth Molecules™.
What is James Scott's role at Growth Molecules™?
James Scott is listed as Chief Customer Officer / VP Customer Success | Top 100 CS Strategist | Revenue Growth Advisor | Community Builder at Growth Molecules™.
What is James Scott's email address?
AeroLeads has found 1 work email signal at @jampot.ie for James Scott at Growth Molecules™.
What is James Scott's phone number?
AeroLeads has found 6 phone signal(s) with area code 415, 408, 117, 617 for James Scott at Growth Molecules™.
Where is James Scott based?
James Scott is based in Atlanta, Georgia, United States while working with Growth Molecules™.
What companies has James Scott worked for?
James Scott has worked for Growth Molecules™, Shootproof, Successhacker, Brightpearl, and Channeladvisor.
How can I contact James Scott?
You can use AeroLeads to view verified contact signals for James Scott at Growth Molecules™, including work email, phone, and LinkedIn data when available.
What schools did James Scott attend?
James Scott holds Egdp, Esso Graduate Development Programme from London Business School.
What skills is James Scott known for?
James Scott is listed with skills including Leadership, Customer Experience, Product Marketing, E Commerce, Sales Process, E Business, Strategic Partnerships, and Salesforce.Com.
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