John Emerson Email & Phone Number

Manchester, England, United Kingdom

Dukinfield

• Responsible for maintaining ISO accreditations with existing 2015 ISO 9001 and 14001 systems and procedures
• Responsible for collating data to enable KPI’s for Quality and Environmental to be communicated on site
• Co-ordinating the weekly Crisis Management meeting to meet Group requirements
• Main point of contact with selected customers for site audits and weekly improvement meetings
• Direct customer contact on all quality issues, including investigations, customer reports… Show more
• Direct customer contact on all quality issues, including investigations, customer reports (8D) and collections

Oldham, United Kingdom

• Set up a company-wide customer complaints procedure, producing significant improvements in quality, cost and delivery
• Employed visual aids in presentations to various departments, gaining buy-in on improving customer satisfaction and generating ideas on performance improvements
• Introduced techniques to generate statistics on production to identify areas for enhanced procedures and processes

Oldham, United Kingdom

• Introduced proactive return-to-work interviews, reducing hours lost from 5% to less than 2.3% within 1 year
• Updated the employee handbook with company rules and employment law changes, maintaining a single, reliable resource
• Maintained up-to-date Gantt charts and control-engineering spend in 6 areas to meet monthly budget objectives
• Project managed the uplift and relocation of a full carding line and automatic baler, and directed the installation of a second-hand slitter

Oldham, United Kingdom

• Implemented 5S techniques to improve space availability and housekeeping, significantly reducing workplace risk
• Effected cross-functional training, enabling personnel to move between jobs, resulting in a 5% labour reduction
• Using Kaizen and Lean techniques made improvement to waste issues of over production, motion, worker waiting time and inventory
• Implemented the use of measurable data to make real improvements to material and machine utilisation; Introduced weekly… Show more
• Implemented the use of measurable data to make real improvements to material and machine utilisation; Introduced weekly improvement meetings focusing on data and action points generated Show less

Oldham, United Kingdom

• Negotiated new shift practices and working hours, reducing overtime from 15% of overall labour costs to under 2%
• Planned and managed the reorganisation of capital equipment and material flow, increasing operating profits by 34%
• Relocated £6m of business activity, 120 people plus plant and machinery with minimum disruption to production
• Introduced performance improvements, boosting customer service indices from 92.6% to 96.7% in 18 monthsReorganised the lamination line to… Show more
• Introduced performance improvements, boosting customer service indices from 92.6% to 96.7% in 18 monthsReorganised the lamination line to improve output while ending the night shift and reducing inventory and WIP
• Managed a Kaizen project on a packaging line to cut labour costs by 50% and reduce rejects from 5% to 1% Show less

Manchester, United Kingdom

Glossop Derbyshire