Danny Huynh Email & Phone Number

Kirkland, WA, US

Worked individually and on a team of 3 to provide customers a positive experience.Greeted customers with a smile and answered any questions regarding beverages and food.Multitasked between making espresso beverages, preparing food, and handling the POS.Reorganized cafes for more efficient flow, including merchandising and creating signage.

Bellevue, Washington

· Overseeing the weekly reporting of project progress for program managers and engineers.· Auditing and providing feedback for team on judgments regarding the quality of business data.· Providing input on new guidelines and applications for collecting judgments of business data.· Communicating judgment issues with vendor managers and engineering teams.

Seattle, Washington, United States

∙ Worked on a team of 3 to provide customers a positive experience.∙ Greeted customers with a smile and provided drink and food recommendations.∙ Multitasked between making espresso beverages, preparing food, and working the register.∙ Worked individually in a smaller cafe when shift coverage was needed.

Greater Seattle Area

∙ Processing 1,500+ app submissions to ensure quality standards and adherence to content policy.∙ Maintaining detailed and accurate evaluation notes on issue tracking for 60+ high priority apps.∙ Collaborating with 4 different program management teams to address high priority escalations.∙ Implementing a new inventory system to aid in baselining and.

Greater Seattle Area

∙ Cross-referenced 8 web-based databases to recover 300+ lost shipments for third party sellers.∙ Requested assistance from 75 fulfillment centers across the US for more thorough investigation.∙ Calculated fees corrections for 150 shipments based on unit dimensions using Excel-based tools.∙ Designed 4 diagrams for new specialists to reference during.

Bellevue, WA

∙ Participated in weekly meetings with 4 program managers and engineers to prioritize workload.∙ Audited results of collected business data by a team of 30 researchers for quality and accuracy.∙ Drafted and tested new guidelines to streamline the process of gathering business information.∙ Assisted engineers in researching 1200+ entries of business data.

Bothell, WA

∙ Led 2-week training courses through presentations and assignments for 8 new data analysts.∙ Planned and maintained 12 training documents and 50 weekly meeting notes / policy updates.∙ Acted as point of contact on a team of 20 data analysts to answer any questions and concerns.∙ Reviewed and provided feedback on team members’ work in order to meet policy.

Bothell, WA

∙ Used proprietary software to create, update, and maintain geodata across large scale project.∙ Gave peer review of team members’ work for quality and consistency.∙ Adapted to new workflows across multiple projects to meet client needs.

Kirkland, WA

∙ Optimized high poly character, armor, and weapon models for mobile platform.∙ Skinned armor and character models to rigs to perform animation tests.∙ Created and maintained file directory for art assets for the duration of the project.

Kirkland, WA

∙ Found and logged visual UI defects into bug tracking system for designers and developers.∙ Performed test passes on mobile apps for performance metrics and usability errors.∙ Created and reviewed spreadsheets of client concerns to facilitate fixes on specialty projects.