- Led a cross-functional team in the successful planning, execution, and delivery of an eLearning web application, adhering to project timelines, and quality standards. - Implemented project management tools, like Jira and Asana to track progress, manage tasks, and facilitate communication within the project team.- Developed user stories and conducted thorough research to understand user needs, preferences, and pain points, ensuring alignment between project deliverables and user expectations.- Created a Product Requirement Document (PRD) outlining project objectives, functional requirements, and technical specifications, serving as a blueprint for the development team. - Conducted regular meetings, including sprint planning to review project status, address issues, and prioritize tasks.

- Developed and implemented a robust process to identify and recommend residential or commercial investment assets to stakeholders, resulting in a 25% increase in overall sales, thereby enhancing revenue generation and profitability.- Formulates bespoke investment plans for clients through strategic partnerships with estate developers, fostering trust and satisfaction among clients, leading to increased client retention and referral business.- Provides ongoing management of client estate portfolios, delivering timely updates on market developments and plan adjustments, ensuring client satisfaction and loyalty.- Conducts comprehensive investigations into available investment opportunities, aligning them with client financial plans to optimize returns, thereby increasing client confidence in investment decisions and strengthening long-term relationships.

- Implemented hotel staffing and process improvements that optimized efficiency and reduced overhead costs by 15%, resulting in improved profitability and resource utilization. - Fostered strategic client relationships, establishing efficient communication channels and resolution procedures, leading to a 50% increase in client retention, and enhancing long-term business sustainability - Analyzed customer and staff feedback to drive continuous improvement of operational processes, enhancing service quality and operational efficiency.- Monitored market and competitor trends, generating innovative ideas to maintain company competitiveness, and capitalize on emerging opportunities for growth.- Prepared necessary documentation related to departmental functions and operational processes, ensuring accuracy and compliance, and minimizing legal and operational risks.

- Demonstrated exceptional leadership by overseeing an onsite workforce of 12 - 20 individuals throughout the project lifecycle, ensuring efficient project execution and timely completion.- Worked with key stakeholders to develop a clear understanding of construction needs. - Applied relevant project management methodologies and techniques at the appropriate phases to obtain optimal outcomes and resulting in project delivery within scope and schedule.- Developed presentations to communicate project status to stakeholders ensuring transparency and stakeholder satisfaction. - Utilized project management software to streamline workflow and monitor project activities, improving project efficiency and coordination.- Managed inter-project dependencies and proactively mitigated risks to drive project progress, minimizing disruptions and delays. - Implemented budgetary measures resulting in 5% savings upon project completion, optimizing resource allocation and enhancing project profitability.- Clarified project plans and schedules for subcontractors, ensuring alignment with project objectives, and minimizing errors and rework.

- Created and implemented the digital strategy launching digital presence for the firm resulting in the delivery of a website/online store, social media pages and an initial content strategy.- Assembled and managed the team towards project delivery.