Salem Al-Marri Email & Phone Number

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Senior Director Core Networkin the Technology Business Unit

- Provide counsel and assistance for + 600 employees at all levels .- Successfully established a contract with most famous outsourcing company to meet the business requirements.- Identifying the organization needs based on developing plans to strategically run processes.- To ensure timely recruitment of required level / quality of Management staff.- Perfectly managing the coast optimization and achieved a great result in customer service revenues.- Recommend & ensure implementation of strategic directions of development within the organization.- Identifying the organization needs with minimum cost & maximum efficiency.- Ability to mobilize people and teams and drive for a successful delivery.- Ensure that all members understand the team’s objectives and work together to achieve it.- Able to use certain principles to manage the team such the SMART principle.- Perfectly manage day-to-day activities & setting implementation targets and guide lines.- Maintaining up-to-date knowledge of industry developments and involvement in networks.- Forecasting and analysing data against budget figures on a weekly, monthly and Yearly basis.- Able to review/Evaluate consultant’s recommendations by the company or contractors.- Ensure that new employees receive orientation on company policies and procedures.

- Review/evaluate contractors’ baseline in order to ensure work efficiency.- Ensure compliance with contract provisions, completeness in terms of scope of works.- Expert in establishing criteria of Project Controls activities.- Analyse delays on each point of contact items , update and identify concurrent delays- Supports to achieve the business development plan & provide the maximum efforts as required.- Knowledge of engineering & construction management acquired over time through practical experience.- Able to perfectly manage the projects with available materials and manpower.- Managing key stakeholder interfaces which will include all departments within the organization .- Able to liaise with consultants to help deliver planned multiple programs of work across projects.- Ensure resources are appropriate to meet current & future commitments and to maximise opportunities.- Identifying process and conducting feasibility analysis for process migration/ transition.- Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined quality guidelines.- Monitoring process; handling modifications and enhancements for accomplishing the desired results.- Implementing short/long-term plans for achievement of Contact centre Metrics.- Enhance the business targets, service level, Efficiency and professional sales support.- Developing strategies for continued improvement in the effectiveness & efficiency of the business.- Identifying & networking with channel partners, resulting in market penetration & reach.

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