Ula Van Zyl Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

As the manager of the Starvox social media engagement team, I select, train, and continuously support my team members, creating an effective and reliable within the company. I lead through respect, and have succeeded in fostering a healthy, supportive workspace where everyone feels included and appreciated.My duties include managing the team, scheduling shifts, logging hours for part-time employees, liaising and coordinating, with various stakeholders to continuously update and improve… Show more As the manager of the Starvox social media engagement team, I select, train, and continuously support my team members, creating an effective and reliable within the company. I lead through respect, and have succeeded in fostering a healthy, supportive workspace where everyone feels included and appreciated.My duties include managing the team, scheduling shifts, logging hours for part-time employees, liaising and coordinating, with various stakeholders to continuously update and improve our social media responses and processes, building reports for social media interactions, identifying and reporting potential issues, finding and implementing solutions for issues, strategizing, and more.As a copywriter, I write website copy, blogs, social media ad copy, email copy, and more, that drives engagement with our brand, staying true to our voice and vision. I strategize with stakeholders and our marketing department to establish effective and successful strategies, playing a key role in setting the tone and vision for copy, be it website copy, emails, or social media ads. I have contributed to the success of numerous highly-effective campaigns. Show less

Toronto, Ontario, Canada

Toronto, Ontario, Canada

I have extensive experience in writing web copy, blogs, news articles, marketing content, newsletters and more. I am also a detail-oriented proofreader and copy-editor. I have worked with a diverse range of clients and brands - from tech to sports, lifestyle, property, academic, the list goes on.

1 Yonge

Johannesburg, Gauteng, South Africa

I generated content that strengthened audience/reader engagement while advancing the clients’ mission; developing, writing, and editing approximately 30+ compelling consumer-centric pieces per month. This content ranged from blogs to press releases, opinion pieces, and radio scripts to researched articles, advertorials, and more for wide variety of clients and businesses. I controlled, prioritized, and adapted the workload and projects while adhering to strict deadlines, implementing effective… Show more I generated content that strengthened audience/reader engagement while advancing the clients’ mission; developing, writing, and editing approximately 30+ compelling consumer-centric pieces per month. This content ranged from blogs to press releases, opinion pieces, and radio scripts to researched articles, advertorials, and more for wide variety of clients and businesses. I controlled, prioritized, and adapted the workload and projects while adhering to strict deadlines, implementing effective digital content strategies, and consulting with my clients and colleagues. I also conducted in-depth editing and proofreading for online publication and social media platforms to eliminate errors and secure consistent branding, quality, and tone in compliance with the client style guides. Show less

Johannesburg, Gauteng, South Africa

I directed the daily operations and allocated workflow in a fast-paced newsroom environment with a high output rate; publishing six to ten articles daily. I generated, programmed, and prioritized appropriate content for the online publication while managing strict deadlines, daily administrative support, and responding to reader queries. I collaborated closely with the marketing team to improve communications quality, design, and distribute appropriate, error-free online, and social media… Show more I directed the daily operations and allocated workflow in a fast-paced newsroom environment with a high output rate; publishing six to ten articles daily. I generated, programmed, and prioritized appropriate content for the online publication while managing strict deadlines, daily administrative support, and responding to reader queries. I collaborated closely with the marketing team to improve communications quality, design, and distribute appropriate, error-free online, and social media content. I researched, sourced, and authored fun and informative copy, while continuously analyzing and aligning the content with market audience, relevance, and value. I also supervised, trained, and developed the interns and junior staff across daily operations skills and overall work ethic.♦ Key asset in achieving several website growth milestones, including reaching 1M article views per month by instituting SEO strategies, curating fun and informative articles, interviewing industry experts for insightful and unique stories, and writing original copy that promoted reader engagement.♦ Optimized productivity and efficiency by simplifying and consolidating various processes such as streamlining editing-to-publishing process, photos/images sourcing, and filing/archiving email correspondence. Show less

Johannesburg Area, South Africa

I oversaw the databases and dispatched management team communications; authoring, editing, and compiling information in a timely fashion for two residential estates including daily updates, crisis communications, and two weekly newsletters. I fostered positive external partner relations and liaised with various vendors and stakeholders to orchestrate estate events and services. I addressed any and all questions, concerns, and grievances; interfacing with all parties, and resolving issues… Show more I oversaw the databases and dispatched management team communications; authoring, editing, and compiling information in a timely fashion for two residential estates including daily updates, crisis communications, and two weekly newsletters. I fostered positive external partner relations and liaised with various vendors and stakeholders to orchestrate estate events and services. I addressed any and all questions, concerns, and grievances; interfacing with all parties, and resolving issues quickly, discreetly, and professionally. I also designed and composed print marketing materials (posters, pamphlets, etc.) in order to promote events and advertise the estate products and services.♦ Streamlined communications efficiency by instituting processes to drive productivity by implementing protocols for addressing questions and concerns, compiling and updating communication databases, and creating templates and style guides for communications. Show less

Bloemfontein Area, South Africa

As part of the UFS’ official peer-to-peer tutoring system, I coordinated and collaborated with lecturers of the English Department to present four to six interactive classes a week to engage English students and ensure participation and enjoyment.

Ufs, Bloemfontein

I wrote UFS public relations articles for internal and external media including but not limited to the campus newspapers, The Dumela (staff newsletter), the UFS website, and local newspapers. I aided with language editing and translation—Afrikaans to English and vice versa—and liaised with the marketing department to compose slogans and advertisements. I performed a full range of administrative duties such as maintaining the media database, archiving articles, and organizing department-hosted… Show more I wrote UFS public relations articles for internal and external media including but not limited to the campus newspapers, The Dumela (staff newsletter), the UFS website, and local newspapers. I aided with language editing and translation—Afrikaans to English and vice versa—and liaised with the marketing department to compose slogans and advertisements. I performed a full range of administrative duties such as maintaining the media database, archiving articles, and organizing department-hosted event and functions. Additionally, I managed the UFS electronic notice board system, coordinating with various departments concerning campus news and events, and disseminating the information and updates using the campus-wide electronic information system. Show less

B.A. Honores (Language Studies) – English, Literature And Culture Studies

Ba Language Practice, Language Practice, English, Afrikaans