Infrastructure Operations Provider• LAN/WAN Network Operations• System Operations and Engineering • Service Desk Management• Data Center Management• Security Services• Telecommunication Services

Break/Fix environment support 380+ Cisco network devices that spans from the DC Metro areato remote sites throughout the United States over frame-relay links and ATM (OC3) connections.Tasks are to manage and troubleshoot the backbone of USDAs network along with Cisco VPN3030 concentrator. I was tasked as backup for firewall admin on the Check Point firewalls;Other tasks were configuring Cisco ASA’s for two-factor authentication over IPsec VPN usingthe USDA Linc Pass smart card certificate system. The NOC utilizes the OSPF protocol runningthrough the 6500 core and distribution switches. Administer accounts and devices through(ACS). Install Layer 2 and Layer 2/3 switches in a mixed VTP domain environment. Configureand built routers from an empty chassis installed VPN modules, ATM cards, fans, ram, Ethernetcards and such. I implemented multicast throughout campus for VBRICK Ethernet TV tobroadcast the USDA channel and other news channels. I utilize SolarWinds to monitor thenetwork and CIRRUS a subset of Solar Winds to push configuration changes in mass throughoutthe network.

Support a 15000 node network that geographically spans from the US to Europe, Japan, Canadaand Australia. Duties were to manage 4 T3 connections through BGP peering with AT&T andVerizon. The USPTO Local Campus consists of 9000 users in 10 buildings. We manage 22Nortel switches and 2 building routers in each building; networks were VLAN off to providenetwork connectivity to that section of the floor. The NOC Support of the Data Center fromnetwork standpoint 18 8600 Nortel Server switches. We interface with Firewall team for mostDMZ and Firewall work SSH through UNIX shell to manage equipment. I managed DNS, WINSand QIP Vital Management for IP address management. The infrastructure consists of over 1758100/8600 series Nortel Switches running OSPF. The WAN consists of over 100 Cisco Routersseries 2600/3700/5400/7200/7600.

Provide support to all networks and support arm relationships, which are spread throughoutvarious locations in the United States. Interact with network services, software systemsengineering and/or applications development to restore service and/or identify and correct coreproblems. Troubleshoot day-to-day problems, as they would arrive throughout the agency.Handle trouble tickets ranging from new users to Deputy Administrator of the USDA/FNSagency. Provide support to all networks and support arm relationships, which are spreadthroughout various locations in the United States. We had an 800 user campus with 8 floors wesupported with EIGRP running as the protocol. We managed point-to-point connections withmultiple regional offices and hundreds of field offices with frame-relay as the service.

Provide support to all networks and support arm relationships, which are spread throughoutvarious locations in the United States. We had an 800 user campus with 8 floors we supportedwith EIGRP running as the protocol. There were 4 or 5 2950 Cisco switches on each floor wehad a point-to-point connection with USDA downtown in Washington DC as our ISP provider.We ran a hub and spoke network with multiple regional offices and hundreds of field officeswith frame-relay as the service. We had all Cisco equipment ranging from the smaller 1700's upto the 7206 VXRs. At USDA/FNS served as team lead to members of the migration team.Responsible for the implementation of client machines in the facility of over 800 users; 450 +which I personally handled, migrating a variety of platforms to Windows XP and Office 2003ensuring data had transferred over successfully to network drives before using the SymantecGhost 8.0. I assisted in supporting divisions within the USDA/FNS I have intimate knowledgeof the automated systems required for users to perform their job capacities. I created VLANS fortraffic running on older operating systems containing traffic and its vulnerabilities.Various Temp Agencies Virginia

I configured and troubleshot Cisco 26XX, series routers RIP, IGRP, IPX routing; LAN(Ethernet) & WAN (Frame Relay) network interface protocols; ISDN and DDR; access lists,subnetting. Identified customer network requirements and assess requirement satisfaction withordered hardware/software. I recommended alternate hardware/software solution whenrequirements not satisfied. Provided training in assigned technologies and platforms whenassigned. I supported Data Operations in special projects at the request of senior management.