Ulaş Denk Email & Phone Number

Istanbul, Turkey

İzmir, Türkiye

İstanbul, Türkiye

• Orchestrating customer satisfaction and NPS surveys periodically to gain a deep understanding of the usability problems and provide relevant solutions in order to improve customer experience.• Gathering insights from customer feedbacks regarding products and services, and providing them to product development teams to drive improvements.Using customer data to track behavior patterns, preferences, and service usage.• Designing regular product publicity strategies through Huawei fan forum, AppGallery, Google Play and social media and providing tips to implement regular publicity. • Collaborating closely with various departments such as data, marketing, QA, and executives.• Taking full ownership of the orientation process for new team members, ensuring seamless integration into the team.

İstanbul, Türkiye

• Providing feedback and evaluating various data sets to detect search quality and ensuring search quality by data analysis & regular checks• Analyzing search evaluation criterias and conducting web content examinations.• Classification of queries.• Defining the user intents • Tracking any kind of search issues such as chronic bad cases, low quality results, missing local needs and reporting them.• Performing annotation and quality checks on machine translated texts formodel training.• Creating and maintaining localization guidelines and documentation toensure consistency and quality in translations and adaptations

Istanbul, Turkey

• Responsible for the content safety of short video products, ensuring their legal compliance • Responsible for developing, maintaining and implementing Community Content Security Standard • Engaging in the improvement and operation strategies of Content Management System • Coordinating with supervising departments to timely deal with contents violating the community regulation, and to update operation standards

Osterfeld, Germany

This working program for students which I attended during my summer break allowed me to experience the German culture, way of life and working environment in Germany. It also had a major effect on developing my German language skills.

• Executing and updating pages and implementing specific information using web based content management systems.• Monitoring the content, the information on the websites with regular sanity/quality checks.• Co-ordinating with internal and external teams for website creations and updates • Managing client requirements, gathering the input on SEO, marketing content, analytics as such and placing the input in the content management systems

Istanbul, Turkey

• Doing the foreign correspondence,• Translation assistance,• Executing the market research for our customers,• Performing the operations of the shipments,• Documenting the completed operations,

Worms, Germany

This working program for students which I attended during my summer break allowed me to experience the German culture, way of life and working environment in Germany. It also had a major effect on developing my German language skills.

Istanbul, Turkey

• Doing the foreign correspondence,• Translation assistance,• Executing the market research for our customers,• Performing the operations of the shipments,• Documenting the completed operations,

• Converting concepts in the source language to equivalent concepts in the target language• Experienced in video gaming, technical, IT and marketing fields