Ulaş Denk Email & Phone Number

Istanbul, Turkey

İzmir, Türkiye

İstanbul, Türkiye

• Orchestrating customer satisfaction and NPS surveys periodically to gain a deep understanding of the usability problems and provide relevant solutions in order to improve customer experience.
• Gathering insights from customer feedbacks regarding products and services, and providing them to product development teams to drive improvements.Using customer data to track behavior patterns, preferences, and service.
• Designing regular product publicity strategies through Huawei fan forum, AppGallery, Google Play and social media and providing tips to implement regular publicity.
• Collaborating closely with various departments such as data, marketing, QA, and executives.
• Taking full ownership of the orientation process for new team members, ensuring seamless integration into the team.

İstanbul, Türkiye

• Providing feedback and evaluating various data sets to detect search quality and ensuring search quality by data analysis & regular checks
• Analyzing search evaluation criterias and conducting web content examinations.
• Classification of queries.
• Defining the user intents
• Tracking any kind of search issues such as chronic bad cases, low quality results, missing local needs and reporting them.
• Performing annotation and quality checks on machine translated texts formodel training.

Istanbul, Turkey

• Responsible for the content safety of short video products, ensuring their legal compliance
• Responsible for developing, maintaining and implementing Community Content Security Standard
• Engaging in the improvement and operation strategies of Content Management System
• Coordinating with supervising departments to timely deal with contents violating the community regulation, and to update operation standards

Osterfeld, Germany

This working program for students which I attended during my summer break allowed me to experience the German culture, way of life and working environment in Germany. It also had a major effect on developing my German language skills.

• Executing and updating pages and implementing specific information using web based content management systems.
• Monitoring the content, the information on the websites with regular sanity/quality checks.
• Co-ordinating with internal and external teams for website creations and updates
• Managing client requirements, gathering the input on SEO, marketing content, analytics as such and placing the input in the content management systems

Istanbul, Turkey

• Doing the foreign correspondence,
• Translation assistance,
• Executing the market research for our customers,
• Performing the operations of the shipments,
• Documenting the completed operations,

Worms, Germany

This working program for students which I attended during my summer break allowed me to experience the German culture, way of life and working environment in Germany. It also had a major effect on developing my German language skills.

Istanbul, Turkey

• Doing the foreign correspondence,
• Translation assistance,
• Executing the market research for our customers,
• Performing the operations of the shipments,
• Documenting the completed operations,

• Converting concepts in the source language to equivalent concepts in the target language
• Experienced in video gaming, technical, IT and marketing fields