Vd At Clarion Amaranten
Stockholm, Sverige
Mission:Financial turnaround, with the aim of creating a sustainable and well being organization, to increase market share and establish the hotel (which had earlier belonged to another corporate brand) on the Stockholm market.Responsibilities: Complete Profit & Loss responsibility, market strategies, Sales strategies, RM strategies and leadership & personnel responsibility for a permanent staff of 150 employees. Organization:- Core Management team of 5 (F&B manager, Hotel Manager, Marketing Manager, Business Controller, Director of in-house Sales.- Additional direct reports of 4: two sales manager direct reports, Revenue Manager and Regional Sales Director - 12 department managers Main focus and accomplishments 2017-2020: - Established our hotel on the Stockholm market, which included an substantial increase of market share in a highly competitive and growing market- Total reorganization to increase effectiveness in the organization - Established a clear organizational purpose and business strategy- Founded a new culture defined by joyfulness, courage, transparency and creativity- Coached the management team and department managers in their leadership through structured training and daily support- Acted pilot hotel in the Clarion group for clustering the economic functions into a shared service center- Implemented a digital economic control system Selection of KPI results:- Total guest satisfaction increased by 15% since 2017- Top line revenue increased by 22,7% since 2017- EBITDA increased with 202% since 2017- Team member satisfaction increased by 50% since 2017