Outstanding organisational skills developed in throughout various managerial roles.Extensive management experience gained from working for various organisations in Germany, Switzerland, Australia, USA and Norway. These include highly effective management and consultancy skills using various languages, and experience and specialist knowledge of the cultures of European countries and their public administrations. Extensive experience in the hospitality industry in Norway. Thorough knowledge of the industries businesses through the role of Partner and Marketing Manager for the Event company FRAM Arrangement as well as independent consultant for the consumer auditing company Quality Improvement International. Comprehensive knowledge of quality assurance and operations within chain hotels in Norway. Moved to Sydney in 2011 and founded Quality Improvement Australia two years later. Offering Service Performance Solutions for the Hospitality Industry, focusing on hotels and hotel chains.Good knowledge of the tertiary education system in Norway obtained from the role as a manager of academic affairs, and assistant professor with Gateway College Norway and their Partner, The University of Telemark.Confident and sociable manner and work effectively as an individual and as part of a team making use of the skills of negotiation, compromise and effective problem solving.Excellent interpersonal and communication skills developed through liaising with clients, colleagues, politicians, students, parents and professionals throughout both professional and political engagements.Confident speaker with the ability to present information through a variety of media and languages in a creative, fluent, thorough and original manner.Recently picked up tennis after some time away from the court. See that as an open invitation to play some games!Specialities: Customer Service, Quality Management, Quality Auditing, Guest Recovery, Hotel Assessments, Guest Service Management.