Ulrich Laue Email and Phone Number
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Driver of Sustainable Growth in CPG, Coffee, & HospitalityI'm a passionate COO with a proven track record of transforming businesses in the CPG, specialty coffee, and hospitality industries. I leverage strategic planning, operational excellence, and a forward-thinking mindset to navigate challenges and unlock future growth opportunities.Here's what I bring to the table:*Sustainable Growth Architect: I implement strategies that drive profitability while prioritizing environmental and social responsibility. *Operational Efficiency Expert: I optimize manufacturing, streamline processes, and ensure quality control, leading to cost savings and enhanced customer satisfaction.*Change Champion: I foster a culture of innovation and empower teams to embrace change, ensuring a smooth transition to new initiatives and building high performance, cross-functional teamsReady to connect? Let's discuss how I can help your business thrive in the ever-evolving landscape.Core Competencies:* Food Manufacturing Operations Management* Strategic Planning* Quality Assurance & Compliance* Technology & Digital Transformation* Leadership & Team Development* P&L Responsibility* Hospitality Management* Consulting Services* Brand & Concept Development
Canterbury Coffee
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Interim Director Of OperationsCanterbury Coffee Oct 2024 - PresentBurnaby, British Columbia, Ca
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Chief Operating OfficerSalt Spring Coffee Nov 2020 - May 2024Richmond, British Columbia, CaDirected and executed Salt Spring Coffee's strategic growth and expansion initiatives, aligning with the company's purpose and vision. Championed Organic and Regenerative Organic Agriculture Certification alongside Fair-Trade practices to bolster sustainability efforts. Spearheaded efforts to transition Salt Spring Coffee into a Zero Waste Company, fostering community engagement from Crop to Cup. Championed becoming Canada's first licensee as a coffee roaster offering Regenerative Organic Certified™ Coffee* Increased Output Capacity by 200% * Revenues Growth by 70%, E-Commerce Sales by 300% * Oversaw Quality Assurance and SQF implementation* Successfully Reorganized & implemented our Marketing Strategy * Initiated and implemented Process Optimization & Automation* Driving Force behind Strategic Plan & B Corp Strategy * Oversaw all Projects* Driver of successful US Market entry * Led Change Management* Developed multiple new Product Lines * Furthered Team Building & Development -
Director Of OperationsSalt Spring Coffee Apr 2019 - Nov 2020Richmond, British Columbia, CaManaging the day to day business for the organic, fair for life, BCorp certified Salt Spring Coffee Company, one of the largest specialty coffee roasters in Canada. Managing the expansion projects and and change while using business as a force for good.
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General Manager Operations (Contract)Capilano Suspension Bridge Park - Capilano Group Oct 2017 - Apr 2019North Vancouver, Bc, CaOversaw the financial performance and daily operations of the popular Capilano Suspension Bridge Park, encompassing Guest Services, Entertainment, Food & Beverage, and Facility Management functions. Managed a visitor volume exceeding 1.2 million annually, highlighting three primary attractions, operating five Food & Beverage establishments, and coordinating entertainment offerings.* Drove Revenue Growth * Led Team Development* Drove Triple Bottom Line Growth * Implemented Change Management* Improved Guest Services Ratings * Successfully Launched Cliff House Restaurant* Facilitated Strategic Planning * Contributed to Capilano Group Projects for 5 properties -
Fulltime FatherHome Mar 2017 - Sep 2017
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Corporate Director Food & BeverageAida Cruises Aug 2016 - Feb 2017Rostock, Mv, DeManaged the financial and operational aspects of the Food and Beverage division across 11 operational and two upcoming cruise liners, boasting a collective portfolio of over 70 restaurants and 110 bars—orchestrated revenue generation exceeding CAN$130 million through onboard dining experiences. * Increased Onboard Revenues * Oversaw Project Management* Collaborated with Strategic Planning * Implemented the first Starbucks onboard a German cruise ship* Led Concept Development * Shoreside Liaison for all Hotel and F&B Managers* Led Concept Implementation * Contributed to New Build Planning -
Director Of OperationsAms Of Ubc Vancouver Sep 2011 - Apr 2016Vancouver, British Columbia, CaOversaw the sustained success and expansion of various businesses, including facility, retail, and lease management, as well as sales, marketing, and security services within the organization. Contributed to a project team tasked with the construction, commissioning, and launch of a new CAN$100 million Platinum LEED certified facility, inaugurated in June 2015. This state-of-the-art facility comprised a modern 64,000 sq. ft. conference and catering venue, alongside 13 retail outlets and 10 dining establishments, including four liquor-licensed venues: The Pit, Grand Noodle Emporium, Perch, and the Conference & Catering facilities. * Drove Revenue Growth * Involved in Business Rebranding* Triple Bottom Line Responsibility * Launched the Catering Sales & Marketing Department* Influenced Strategic Planning * Oversaw Facility Management* Managed Labor Relations * Responsible for building Security* Implemented Change Management *Managed retail Lease & Supplier contract negotiations -
Director Of Food & BeverageGrouse Mountain Dec 2004 - Aug 2011North Vancouver, British Columbia, CaDirectly reported to the General Manager, assuming sole responsibility for overseeing the operations of 7 revenue centers. Managed a workforce of over 200 employees, driving annual revenues surpassing $10 million.* Drove continuous Revenue Growth * Implemented an Active Cost Management System* Responsible for significant & continuous increase of profit margin * Oversaw ongoing training* Initiated in Implemented sustainable practices, e.g., Ocean Wise, Composting, and Green Cleaning * Led supplier Contract Negotiations* Improved Quality Assurance Program * Involved in Concept Development* Implemented Starbucks Coffee Shop * Drove Business Development -
Food & Beverage ManagerHolland America Line Oct 1999 - Jun 2004Seattle, Washington, UsManaged the daily operations of up to 6 restaurants and 16 bars and lounges aboard a world-leading 5-star cruise line, operating 16+ vessels with global itineraries. Reported directly to the corporate Director of Food & Beverage, overseeing a team of up to 400 employees..* Successfully commissioned Food & Beverage operation for 5 consecutive new built cruise ships * Achieved consistently highest guest ratings * Involved in Concept Development * Responsible for onboard Waste and Recycling Management* Implemented first coffee shop for the cruise line* Achieved highest Public Health ratings* Increased onboard F&B Revenues -
Department Head, Staff RecruitmentPersona Service Oct 1998 - Sep 1999Lüdenscheid, Nord, DeOne of the first and still leading temporary staffing agencies in Germany.Reporting to the branch manager responsible for sales to clients with temporary staffing needs as well as recruiting full time staff for clients and the branch.Increased employee base by 100%Exceeded planned revenue and profit numbersHighest customer satisfaction ratings -
Acting Food & Beverage ManagerHoliday Inn Stuttgart May 1997 - Sep 1998Windsor, Berkshire, GbResponsible for the daily operation of 2 restaurants, banquet rooms and room service -
F&B Management TraineeHoliday Inn Crowne Plaza Oct 1995 - Jan 1997Project Management, Team Building, Restaurant Supervision, Food Safety Management
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ChefVarious Contract Positions Jul 1987 - Jun 1993AuWorked as a chef in international locations expanding my knowledge and experience by exposure to different cooking and management styles.
Ulrich Laue Skills
Ulrich Laue Education Details
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Fritz- Gabler Hotel Management School, Heidelberg, GermanyHospitality Management -
Otto Hahn GymnasiumHighschool
Frequently Asked Questions about Ulrich Laue
What company does Ulrich Laue work for?
Ulrich Laue works for Canterbury Coffee
What is Ulrich Laue's role at the current company?
Ulrich Laue's current role is Sustainable Growth Architect | COO | CPG, Specialty Coffee, Hospitality | Regenerative Agriculture, Zero Waste, B Corp Specialist.
What is Ulrich Laue's email address?
Ulrich Laue's email address is uli.laue@ubc.ca
What is Ulrich Laue's direct phone number?
Ulrich Laue's direct phone number is (604) 985*****
What schools did Ulrich Laue attend?
Ulrich Laue attended Fritz- Gabler Hotel Management School, Heidelberg, Germany, Otto Hahn Gymnasium.
What are some of Ulrich Laue's interests?
Ulrich Laue has interest in Social Services, New Technology, Children, Kayaking, Civil Rights And Social Action, Environment, Education, Snow Boarding, Scuba Diving, Hiking.
What skills is Ulrich Laue known for?
Ulrich Laue has skills like Business Strategy, Strategic Planning, Contract Negotiation, Hotel Management, Business Development, Corporate Social Responsibility, Hospitality Management, Sustainability, Marketing Strategy, Operations Management, Project Management, Change Management.
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