Innovative Property Management Software as a ServiceOptimizing post-sales client engagement processes, value, retention. Building virtual client success team.

Leveraging my broad experience gained from international leadership positions I mentor, coach and advise individuals, teams and organizations across various fields:Leadership:* Virtual team management* International and intercultural communication and management* Executive coachingOperations:* Business model innovation* Project and operations management* Customer service and successTechnology:* IT strategy* Enterprise systems* Data Analytics & Information managementAdventure, sports and recreation* Performance coaching (certified USA Cycling Coach)* Event management* Team building, healthy living

Xeeva provides a suite of intelligent procurement SaaS products and AI-powered data services.Led operations with a focus on Customer Success, Customer Support, Data Services, Implementation Services and Business Services.

Co-Captain and rider of a 4-person team in the 2022 Race Across America (RAAM), the world’s toughest bike race. https://en.wikipedia.org/wiki/Race_Across_AmericaCrossing the U.S. (3,000+ miles) in 7.5 days, we won the 2022 4-person team division in our age group.

Accountable for SAP's software portfolio and revenue for Automotive Industry customers globally.• Enabled automotive companies to run their business more effectively through both proven and new, innovative technology solutions.• Establishing SAP as a technology player in the mobility and transportation ecosphere, incl. industry analysts, influencers, alliance partners (SW and Services).• Hosted SAPs Global Automotive Executive Advisory Council.

Advising clients in transformation initiatives aiming at improving business performance and leveraging information technology (focusing on SAP).(Until August 2015 contracting under Deloitte Consulting U.S.)

Executive in IBM's Industrial Sector/Enterprise Applications team. Serving clients to build competitive advantages by leveraging state-of-the-art technology.

Led management consulting teams in the U.S. and Canada (practice with 100+ team members). Consulting management and sales for SAP-centric transformation projects and programs. Member of global leadership team; working with customer advisory councils and with industry analysts.Led a team of 100+ principal consultants, enterprise architects, practice managers and directors providing management consulting services to SAP clients.Responsible for $32M consulting P&L, including operations, practice development, service portfolio development, business development and service delivery.

Secondment to strengthen the Asia Pacific & Japan management consulting practice; resulting in significant performance improvements in utilization, margin and customer satisfaction across six local markets.

Application, strategy and management consulting related to enterprise application software.Project and global account management.

Implemented SAP solutions as consultant and project manager.