Ulises Fuentes Email & Phone Number

Pompano Beach, Florida, United States

• Manage and administer 2 offices with Labtec ConnectWise Automate
• Manage and administer Office 365 accounts creation, deletion, and licensing.
• Manage and administer Active directory accounts creation and deletions.
• Manage and administer Adobe Acrobat accounts creation, deletion, and licensing.
• Manage and administer Spam filter Proofpoint.
• Manage and administer all company phones with Hexnode MDM.

Parsippany, New Jersey, United States

• Provide technical support to Novartis Business Services Information Technology – End User Experience. users primarily in the area of front-end devices and maintain user’s satisfaction with their IT working environment.
• Initiative of team process improvement and services improvement
• Utilized Service Now Help Desk Ticketing System to manage tickets to full resolution.
• Support and troubleshoot all business Core application, Microsoft Outlook, Skype, MS Teams, Cisco Jabber, McAfee… Show more
• Support and troubleshoot all business Core application, Microsoft Outlook, Skype, MS Teams, Cisco Jabber, McAfee Antivirus.
• Managing & Maintaining deployments and refreshes all laptops and workstations are always running with latest updates.

Hallandale Beach, FL

Responsible for maintaining and managing datacenter infrastructure. Network engineer of a Windows 2008 and 2012 network. Responsible for maintaining and managing main bank's branch and five remote Branches. Design and configure network infrastructure utilizing VMware virtualization (5.5 to 6.0). Responsible for all network security including remediation of.

Fort Lauderdale, FL

Managed and maintained datacenter infrastructure. Managed a Windows 2008 network. Migrated the existing Windows 2003 network to Windows 2008, including GroupWise to Exchange 2007. Designed and configured network infrastructure utilizing VMware virtualization (upgraded from vSphere 4.1 to 5.1 to 5.5), Cisco switches, fiber-optic backbone, T1 interoffice.

Vmware Vsphere: Install, Configure, Manage [V5.5]

Certified Microsoft System Engineer 2000 & Mcp Mcsa 2003 Exchange 2003

Certified Novell Engineer 4.1 & Certified Novell Administrator

Computer Engineering Technologies/Technicians