Ulkar Bakirova Email & Phone Number

- Support the implementation of infrastructure using IaC tools;- Work with containerization technologies to manage and deploy applications efficiently;- Implementing and managing K8s cluster;- Resolve incidents, problems affecting the operations/availability of Linux, AIX systems- Support the automation of repetitive tasks and workflows, with a focus on optimizing system resource use and reducing manual intervention.

- Resolve incidents, problems affecting the operations/availability of Linux, AIX systems;- Install, configure and maintain servers running Linux and AIX OS;- Perform an assessment of server environments and recommend changes to improve system performance and overall stability;- Focus on automation to ensure consistency and integrity of the Linux environment;- Define and document processes and procedures related to deployment, migration, and general maintenance

Azerbaijan

- Management of incidents and accident signals at the Service Operation Center, ensuring the stability of networks through appropriate process and operational measures, as well as monitoring and resolving accidents;- Analyzing network incidents to determine the level of impact, maintain trouble documentation based on the identified crash priority, and refer to the executor for problem analysis;- Organization of the work process through interactive communication, teamwork and document management processes;- Monitoring of network equipment;- Investigate network and equipment malfunctions at Layer1 level;- Receive incoming inquiries from customers;- Initial technical support to customers

Baku, Azerbaijan

The project funded by the Ministry of Digital Development and Transport of the Republic of AzerbaijanTeaching IT Essentials:- Networking- Hardware & Software Troubleshooting- Virtualization - Operating Systems- Security- Domain services - AD, File Server, Terminal Servers- Powershell

Baku

- Providing remote or on premise support for users;- Troubleshoot system, network and printer problems, diagnosing and solving hardware or software faults;- Configuring, installing and troubleshooting IP phones;- Dealing with routine tasks on IP TV;- Making switch configurations, working with AV server and Cisco ESA at a basic level;- Assisting network administrator with daily tasks

Azerbaijan

Teaching IT Essentials based on CompTIA A+ international certification program:- Mobile Devices- Networking- Hardware & Software Troubleshooting- Virtualization and Cloud Computing- Operating Systems- Security- Operational Procedures

Azerbaijan

- Manage PC setup and deployment for new employees using standard hardware and software;- Provide support, including procedural documentation and relevant reports;- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help setup systems or resolve issues, prioritize and manage open cases using OTRS;- Troubleshoot system and network problems, diagnosing and solving hardware or software faults;- Performing tasks with AD, File Server, DHCP Server, Print Server

Master Of Business Administration, Mba

Bachelor'S Degree, Computer Engineering