- Create, curate, and schedule engaging content across various social media platforms (e.g., Instagram, Facebook, Twitter, etc).- Assist users with inquiries, troubleshooting, and guidance on app functionalities in a friendly and professional manner.- Handle user complaints and resolve issues efficiently, ensuring user satisfaction.- Collect user feedback and relay insights to the development team to improve app features and user experience.

- Preparation of monthly content plan- Making video and photo shoots in-house as required- Production of animation, photos and videos for social media- Editing/montage process of photo and video materials using professional programs

- Monthly planning of content shared on various social networks according to vision, mission and audience requirements - Filming at scientific congresses, in the studio and in the working environment (surgery room).- Analyzing the audience reaction and feedback to the prepared content, ensuring the use of the analyzed data in the next steps and obtaining visible results - Montage of Youtube videos/reels videos- Creation of necessary graphic works and animations

- Serve as the primary point of contact for customers through social media, email, and phone.- Assist customers with inquiries, orders, and product information in a friendly and professional manner.- Handle customer complaints and resolve issues efficiently, ensuring customer satisfaction.- Process orders, track shipments, and manage inventory updates.- Create, curate, and schedule engaging content across various social media platforms (e.g., Instagram, Facebook, etc).