Ulla Kuukka

Ulla Kuukka Email and Phone Number

Chief Experience Officer (CXO) at Oy Apotti Ab @ Oy Apotti Ab
helsinki, southern finland, finland
Ulla Kuukka's Location
Finland, Finland
Ulla Kuukka's Contact Details

Ulla Kuukka personal email

n/a
About Ulla Kuukka

Guided by the belief that we should always strive to do good and give more than we receive, I have built a career that combines consulting, public service, and health IT to drive meaningful change. I am passionate about improving and transforming healthcare and public service delivery by leveraging my experience to solve complex challenges, lead people and enhance outcomes.With over 25 years of experience as a Health IT and Public Sector executive, I bring a diverse skill set that includes building and leading high-performing teams, driving transformative change, and prioritizing patient- and customer-centric solutions. My expertise spans planning and implementing transformations, electronic medical records (EMR), virtual health, stakeholder management and leading highly skilled professionals. I am deeply motivated by the opportunity to lead and support the growth of others.My work across the Nordics, UEA, and USA has provided invaluable insights into digital transformations in healthcare, reinforcing my belief in the importance of collaborative, solution-oriented approaches, empathy, and everyday innovation.Current Role: As Chief Experience Officer at Apotti, I focus on improving customer and user experiences while driving strategic service development to ensure impactful healthcare solutions.Core Competencies:• Leadership & Team Development• Digital Transformation & Innovation• Customer Experience & Patient-Centricity• Program & Project Management• Stakeholder Engagement & Management• Health IT solutions and Implementation• Strategic Service DevelopmentObjective: In every role, my mission is to be a catalyst for positive change, with a commitment to improve the well-being of individuals and communities.

Ulla Kuukka's Current Company Details
Oy Apotti Ab

Oy Apotti Ab

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Chief Experience Officer (CXO) at Oy Apotti Ab
helsinki, southern finland, finland
Website:
apotti.fi
Employees:
418
Ulla Kuukka Work Experience Details
  • Oy Apotti Ab
    Chief Experience Officer (Cxo) At Oy Apotti Ab
    Oy Apotti Ab Oct 2021 - Present
  • Oy Apotti Ab
    Director Of Customer Relations
    Oy Apotti Ab Mar 2021 - Oct 2021
  • Accenture
    Europe & Nordic Health Industry Consulting Lead, Senior Manager
    Accenture Jul 2013 - Feb 2021
    After her successful performance in UAE, Ulla was asked to move to Boston, MA to work as a delivery manager in a large EMR program. She was managing and supporting several gross-program activities; enterprise wide workflow development, helping hospitals understand future state workflows, analyze impacts to current stage, manage collaboration between hospitals and program, facilitate testing within and across teams and supported in Clinician engagement planning and management. She was asked by client leadership to jump in to support Training and Users & Security teams to ensure successful go-live. After returning to Finland Ulla was leading deployment of multi-organization social- and health care EMR implementation in Finland. She oversaw planning and implementing Deployment, Change Enablement & Readiness, Training and Go-live activities.Currently, she is acting as Europe Health Industry Consulting Lead for Accenture Health ensuring and empowering collaboration and capability sharing across the continent while supporting her local customers across Nordics.
  • Accenture
    Manager
    Accenture 2006 - 2013
    Helsinki Area, Finland
    As manager at Accenture, Ulla led a change enablement and implementation project in a program creating a cross-agency case management system for 15 000 users. She started the Health care practice in Finland with another colleague, was in charge of business planning and marketing, built up accounts and offerings and recruited a diverse and multi-skilled team. Additionally she worked as project manager with Finnish public and private healthcare organizations in projects that planned a common support model (based on ITIL) for a nation-wide health archive and for several projects around billing renewal, BI/reporting as well as process development. She also led an EMR research project that evaluated world's leading EMR vendors, products and their functional and technical fit to the Finnish need.After completing Epic certification for Clinical Documentation she moved to Abu Dhabi, UAE to work in a greenfield EMR implementation.
  • Accenture
    Management Consultant
    Accenture 2001 - 2006
    Helsinki
    Ulla was responsible for analyzing and defining current and future HR processes and their technical requirements for several public sector organizations’ service center roll outs. Her responsibilities included also defining organization models, competencies and role definitions. Additionally, she was responsible for planning and managing several service center implementations .
  • Accenture
    Analyst
    Accenture 2000 - 2001
    Helsinki Area, Finland
    Ulla worked as a process consultant for Public sector and Financial Services customers helping them define both current state and future state business processes and supporting organization models. She also gained insights of implementing business transformation programs.
  • Hoas
    Public Relations Officer
    Hoas 1999 - 2000
    Responsible for press relations for Foundation for student housing in the Helsinki region (HOAS) as well as project manager for Internet project. Responsibilities also in customer service renewal project.
  • Parliament Of Finland
    Assistant To Mp
    Parliament Of Finland 1997 - 1999

Ulla Kuukka Skills

Public Health Healthcare Emr Process Improvement Change Management Epic Inpatient Process Engineering Program Management Public Services Coaching E Government Customer Relations Team Building Management Consulting Organizational Design Strategy Business Transformation Crm Customer Service Public Sector Business Process Improvement It Strategy Project Management Management Consulting Business Strategy Leadership Team Leadership Business Process Electronic Medical Record

Ulla Kuukka Education Details

Frequently Asked Questions about Ulla Kuukka

What company does Ulla Kuukka work for?

Ulla Kuukka works for Oy Apotti Ab

What is Ulla Kuukka's role at the current company?

Ulla Kuukka's current role is Chief Experience Officer (CXO) at Oy Apotti Ab.

What is Ulla Kuukka's email address?

Ulla Kuukka's email address is ul****@****kka.net

What schools did Ulla Kuukka attend?

Ulla Kuukka attended University Of Helsinki, Accenture, Accenture, Accenture, Harvard Business School, Accenture, Aalto Ee, Harvard Business School.

What are some of Ulla Kuukka's interests?

Ulla Kuukka has interest in Health.

What skills is Ulla Kuukka known for?

Ulla Kuukka has skills like Public Health, Healthcare, Emr, Process Improvement, Change Management, Epic Inpatient, Process Engineering, Program Management, Public Services, Coaching, E Government, Customer Relations.

Who are Ulla Kuukka's colleagues?

Ulla Kuukka's colleagues are Teija Manninen, Dharma Teja, Hannah Leinson, Pasi Airaksinen, Raija Huttunen, Hanne Aura, Saara Salminen.

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