Ullin K S Rigby Email and Phone Number
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I am a student housing professional, who is well versed in matters related to both on campus and off campus housing, professional and paraprofessional staff development, community development and programming, budget control/forecasting, safety/security, sales/leasing/marketing, facilities management and renovation projects. In addition to my wealth of experience in the student housing industry, both privately and within the traditional university setting, I also have a deft interest in college student life, including leadership development, new student orientation, and first year student programs. I am an energetic, passionate and driven professional. I enjoy molding others to become their best selves and am constantly inspired by those who have overcome their own challenges and are confident enough to not let past experiences prohibit their individual growth and sharing of their individual gifts.
Campus Life & Style
View- Website:
- clsliving.com
- Employees:
- 144
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General ManagerCampus Life & Style Sep 2020 - PresentRichmond, Virginia, United States*Responsible for the daily operations of an almost 700 bed property in metropolitan Richmond, VA*Achieved/exceeded budgeted occupancy in consecutive years*Achieved property's first 100% fall pre-lease in summer 2022, with a rental rate growth of 6% year over year*Prepare and monitor operating budget to ensure company compliance and responsible fiscal spending, achieving positive net operating income for consecutive years *Supervise a staff of up to fifteen employees, including the sales/marketing/leasing and onsite maintenance teams*Implement and manage the community turnover process, including - but not limited to - vendor selection, turnover schedule, budget preparation and execution, supply order coordination and distribution of unit assignments*Directly address and resolve residential concerns and involve the Regional Manager as needed*Serve as a mentor to new General Managers
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Assistant General Manager Of Leasing & MarketingAsset Living Feb 2019 - Sep 2020Richmond, Virginia*Achieved/exceeded budgeted occupancy for two consecutive years as determined by ownership and management company*Lead leasing, marketing and sales efforts for an almost 700 bed student housing property*Manage the resident placement process*Supervise the leasing/marketing team of up to 5 professionals*Forecast occupancy trends and adjust marketing strategies accordingly to meet/exceed property goals*Develop and foster working relationships with key partners, including community businesses and university personnel*Plan, manage and implement projects, events and activities to encourage a sense of community amongst residents -
Leasing ManagerAsset Living Sep 2018 - Feb 2019Richmond, Virginia Area
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Assistant Manager Of LeasingLetter9 Apr 2018 - Aug 2018Richmond, Virginia*Lead leasing, marketing and sales efforts for an almost 700 bed student housing property*Manage the resident placement process*Supervise the leasing/marketing team of up to 5 professionals*Forecast occupancy trends and adjust marketing strategies accordingly to meet/exceed property goals*Develop and foster working relationships with key partners, including community businesses and university personnel*Plan, manage and implement projects, events and activities to encourage a sense of community amongst residents
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Property ManagerPeak Campus Sep 2016 - Mar 2018Richmond, Virginia*Responsible for the daily operation of two residential properties, totaling 332 beds*Prepare and monitor operating budget to ensure company compliance and responsible fiscal spending *Supervise a staff of up to ten employees, including the sales/marketing/leasing and onsite maintenance teams*Implement and manage the community turnover process, including - but not limited to - selecting vendors for turn, scheduling turn of units, coordinating supply orders, preparing unit assignments and ensuring unit readiness*Directly address and resolve residential concerns and involve the Regional Manager as needed*Maintain a productive and collaborative relationship with ownership group and asset manager*Selected to participate in a mastery leadership course designed to develop managers who exhibit exemplary leadership skills and potential for growth within the company*Selected to serve as a mentor for the company's Property Manager FastTrack program -
Assistant Manager Of OperationsPeak Campus Aug 2015 - Aug 2016Richmond, Virginia Area*Graduate of the company's Property Manager Fast Track Program, a highly selective program designed to mold and develop employees who exhibit solid leadership and development potential for future Property Manager vacancies at new/existing assets*Lead all collection efforts related to current and former residents, including processing monthly rents and subsequent delinquent follow-ups*Oversee property occupancy, including unit master management, unit assignments, transfers and unit availability *Communicate and prepare financial information for applicants related to move-in and the leasing process*Assist Property Manager with new projects and initiatives designed to increase resident satisfaction and staff productivity*Assist leasing team with leasing efforts, including marketing, event planning and documentation
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Leasing ManagerPeak Campus May 2015 - Aug 2015Richmond, Va*Increased fall pre-leased percentage by over 25%, reaching budgeted occupancy as determined by ownership *Established collaborative relationships with university departments and community businesses to generate new lease traffic*Trained and supervised onsite sales and marketing team, of up to four (4) Leasing Consultants*Create and implement community monthly marketing calendar to promote community development and improve resident retention/satisfaction *Lead all marketing efforts, including designing new promotional material and selecting new items to distribute to prospects
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Full-Time Leasing ConsultantPeak Campus Nov 2014 - May 2015Richmond, Virginia Area*Achieved Super Shop bonus by achieving 100% phone shop score *Exhibited world class customer service to both prospects and residents regarding information related to the property*Maintained and documented accurate records for new and existing residents for follow-up and leasing processes*Assisted Property Manager with disseminating information to residents regarding residential emergencies, changes and updates
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Director Of Residence Life & HousingVirginia Union University May 2012 - Jul 2014Richmond, Va*Provided leadership and administrative direction for the daily management and operations of the department, overseeing 6 professional staff, 30 paraprofessional staff and community buildingefforts for a 6 hall, 800 bed campus*Revamped and revised departmental policies and procedures, including the creation of the professional and paraprofessional staff handbooks, and new model for residential programming*Created strategic assessment plan to increase departmental productivity and efficiency*Implemented new residence hall initiatives aimed at the holistic development of undergraduate student population, including semesterly academic intervention programs -
Assistant Director Of HousingVirginia Union University Sep 2010 - May 2012Richmond, Va*Supervised four paraprofessional staff and served as Director in the absence of the Director*Restructured undergraduate housing process, including the creation of living and learning communities, implementation of housing education series, increased correspondence to students and parents regarding housing requirements and payments and collaborating with faculty/staff to market process in classroom settings*Chartered National Residence Hall Honorary chapter to increase involvement and leadership opportunities for residential students*Implemented housing resource fair to assist university community with information related to off campus living information*Created new policies and procedures related to maintenance and housekeeping residential concerns in collaboration with the Department of Facilities Management*Named one of Student Housing Business’ Top 30 Housing Professionals Under 30 in the United States
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Naspa Minority Undergraduate Fellowship Program (Mufp) InternSlippery Rock University May 2006 - Jul 2006Slippery Rock, Pa*Coordinated holistic training model for incoming and returning graduate assistants*Developed programs for residential living learning communities*Collaborated with various offices within the Student Affairs division to improve student retention rate and promote student involvement opportunities
Ullin K S Rigby Skills
Ullin K S Rigby Education Details
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Biology, General
Frequently Asked Questions about Ullin K S Rigby
What company does Ullin K S Rigby work for?
Ullin K S Rigby works for Campus Life & Style
What is Ullin K S Rigby's role at the current company?
Ullin K S Rigby's current role is Experienced student housing professional with a passion for operations, sales/leasing/marketing, facilities and staff development..
What is Ullin K S Rigby's email address?
Ullin K S Rigby's email address is ur****@****pus.com
What is Ullin K S Rigby's direct phone number?
Ullin K S Rigby's direct phone number is +140492*****
What schools did Ullin K S Rigby attend?
Ullin K S Rigby attended Lincoln University.
What are some of Ullin K S Rigby's interests?
Ullin K S Rigby has interest in Leadership, Programming, Staff Development, Civil Rights And Social Action, Politics, Education, Entertainment, Tennis, Human Rights.
What skills is Ullin K S Rigby known for?
Ullin K S Rigby has skills like Leadership Development, Student Housing, Programming, Staff Development, Crisis Management, Student Affairs, Residence Life, Occupancy, Facilities Management, Student Development, Student Leadership, Staff Supervision.
Who are Ullin K S Rigby's colleagues?
Ullin K S Rigby's colleagues are Leslie Hernandez, Erica Counts, Chyanne Smith Stehr, Malachi Callwood, Mallory Laroux, Tiffany Castro, Hillary Fritzius.
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