Quality: Compliance of Industry standards, extensive knowledge of glass defects and root causes, Fracture analysis, Stone and Cord, GMP, ISO 9001 FSSC 22000, and document control.Customer Service: Knowledge of customer operations and requirements, timely and direct customer support, open communication lines to all stakeholders.Manufacturing: Analysis of production inefficiencies, optimize production line operation, moderate redundant and time-consuming processes increasing focus on production and quality. Management: Determine initiatives and establish priorities to reduce budgetary spending and increase productivity through proper communication, delegation, and the facilitation of workflow. Interpersonal: Strong leadership, communication, intellectual curiosity, and problem-solving skills utilized to build partnerships and foster collaboration across a global organization. Build and maintain ongoing, long-term labor relations with collective bargaining unit employees. Aptitude to work as part of a team or as an individual contributor. Computer Skills: SAP: ITF, PTP; Microsoft Office (Teams, Sharepoint, Word, Excel, PowerPoint); Visual SPC;