Ultan Coughlan Email & Phone Number

County Dublin, Ireland

Dublin 13, County Dublin, Ireland

Vancouver, Canada Area

Richmond, British Columbia , Canada

• Promoted to Sales/Office manager in 2008• Meeting performance targets including sales, stock control and costs• Managing and motivating a team to increase sales and ensure efficiency• Product Launches and Brand Awareness; Introduction of all new ranges to our 180 wholesale customers nationwide and in the UK• Relationship building with top clients such as McDonalds, Intel, Trinity College Dublin, BMW, Debenhams and The Four Seasons• Being on the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues• Promoting the organisation by building a social media community• Responsible for maintenance of 5 showrooms, including updated product displays.• Meeting with architects, quantity surveyors, builders and tradesmen to help source material from our international suppliers.• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing• Updating colleagues on business performance, new initiatives and other pertinent issues

• Promoted to Warehouse Manager in 2000• Management of a team of 40 people • Dealing with staffing issues: recruiting potential staff; conducting appraisals and performance reviews, and providing or organising training and development• Ensuring standards for quality, customer service and health and safety were met.• Introduced a new order picking system, which resulted in higher volume of orders processed and reduced cost in staffing.• Taking accountability for the quality of stock, service, sales and losses