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EdServ is 4th generation education company that uses technology to efficiently synchronize manpower demand and supply in number and skills right from development to deployment with an objective of providing niche training solutions, customized software solutions, and placement consulting on contract as well as permanent basis to both Corporate and Institutional clients.Roles and ResponsibilityChecking of Collected Data from call centre through inbound Calls from various TeamsScheduling the calls as per the data collected To update the outbound calls in the CRM tool on daily basis To handle sales and service enquiries over the phoneTo maintain the sales revenue report and update the same on monthly basis to VPTo communicate the queries of the customer with backend support team and providing solutionsResponding to customer's email queries and resolving the issues Achievements:Consecutive achievement of MAT from the date of joining to till date

Optimus is a Global Services Limited, which takes pride in the fact that it is an integral division of a Global Top Ten software exporter* from India - Polaris Software Lab Ltd, Which enhances organizational capabilities across diverse sectors by delivering a wide range of critical support services.Roles and ResponsibilityCurrently involved in Collection Process by Calling to the Customer and updating the Daily Reports using the Info-Card Manual.Preparing daily ‘Status Position’ and Daily Report, informing to our Team Leader and AM. Maintain the Customer information. Attending Team Leader Meeting Every Day to fix our Targets and requirements.Attending Client Meeting once in a week for the Latest updating. Meeting Corporate Clients of different organizationsTeam development for presentations and preparing Call Reports.Exposure to Application Designer.May provide vacation and other temporary relief for supervisor or for other classes as requiredMay orient and train new employeesSome knowledge of:Human motivation and behaviour;Small claims court procedures

C.F.S is involved in product and recovery of our client’s receivables which is our goal in businesses. It is a professional collection company that adheres to the highest standards of ethicsRoles and ResponsibilityReceive accounts and review to determine assets, ability to pay and location of debtor or responsible relatives. Contact originating department for additional information as needed. Contact debtors by phone, correspondence and personal contact to determine willingness and ability to pay, explain legal requirements and obligations, obtain payments, establish payment schedules, renegotiate payment schedules, or to obtain funds through responsible relatives or other means. Consult standard sources to locate debtor or property; make phone calls and request information from a variety of individuals and private and public agencies to locate debtor and determine assets or secure payments Gather and assemble necessary supporting documents. Input and operate computer terminals to access and print information to maintain and update files.Enforces grant of lien and promissory notes; recommend legal actions to be taken for outstanding accounts.Forward file and recommendation to supervisor for review and approval; appear in small claims court of behalf of the County.Request writs of execution; verify status of account.Initiate action to return uncollectible accounts to originating department or to place in inactive status.Perform field work as directed to obtain payments.Collect delinquent unsecured personal property taxes.Explain delinquent unsecured tax laws to the public.Locate parties and obtain information on the location or transfer of personal property.Testify in court; research information to have claims placed in probate estates and bulk transfers;May provide vacation and other temporary relief for supervisor or for other classes as requiredMay orient and train new employees