Luiz Felipe Ultramar Email & Phone Number

Dublin City, County Dublin, Ireland

Exposure to diverse cultures.Responsible for the maintenance of best practices within customers and services provided.Studied several recipes and gathered all necessary ingredients, producing coffee of excellence.Working promptly under pressure, closely with the team delegating and managing tasks to barista staff.Inventory control, always attentive to the establishment's needs.Excellence in customer service – always focusing on delivery the best experience. Achievements: This job opportunity gave me a chance to improve my skills, such as: • Patience and Attentive• Clear Communication Skills• Knowledge of the Product or Service • Time Management Skills• Goal-Oriented Focus

Dublin, County Dublin, Ireland

Providing support to several customers.Interaction within the store, being attentive, and capricious, providing excellent customer service and develop relationships with costumers.Always maintaining the extreme attention to detail, as well as the quickly costumer service was necessary to do everything with precision and excellence at the time.Achievements: • Language improvement, time management, problem solving and adaptability.• I became much more responsible and creative.• I became much more organized and fast.• Confidence improvement and feel comfortable working alone and as part of a team.

Dublin City, County Dublin, Ireland

Providing support to several customers from different cultures and background.Interaction within the guests, being attentive, and capricious, providing excellent customer service and develop relationships with guests.Always maintaining the extreme attention to detail, as well as the exchange of guests was very fast, it was necessary to do everything with precision and excellence.Achievements: • Language improvement, time management, problem solving and adaptability.• I became much more responsible and conscientious.• Confidence improvement and feel comfortable working alone and as part of a team.

Brasil

Responsible for the creation and execution of projects on site and management of operational executions of services provided by third parties. Organization of the meeting schedule by phone or e-mail, ensuring the satisfaction of internal and external customers. - Daily monitoring with coordinators and salespeople checking the timings of the projects, ensuring more than 90% of the delivery time. ▲ Improvement of 50% in the performance of the projects delivered.▲ Improvement of 30% in the performance of the solar projects delivered.

São Paulo E Região, Brasil

Responsible for the execution of routines of opening and closing the store, customer relationship, monitoring of all operational servers of the store and responsible for educating users about the good use of equipment provided by the company. - Created a new portal for the branch bringing more practicality and results to the teams. ▲ 100% improvement in the performance of night routines avoiding failures and problems during the daytime.