Head of Immigration, Ilford, Solicitor

• Responsible for running and managing the Immigration department• Experienced in all areas of general and specialist immigration issues including Points Based System (Highly skilled individuals, Investors, Entrepreneurs and Post Study Work), applications for UK Work Permits under Tier 2 , as well as Student applications under the Tier 4• Highly experienced with the UKBA’s Sponsorship Management System • Extensive experience of representing applicants with claims raising issues relating to Marriage, Civil Partnership, Asylum, Judicial Reviews, Human Rights and European Union Free Movement• Proven ability to supervise caseworkers, distribute and manage case load• Extensive experience with Asian, African and Eastern European clients

• Providing legal consultancy in Tele-Communication sector, especially to Air time providers• Prepare legal documents and negotiate business contracts (more than Million minutes)• Review contracts and provide legal advice• Handling out-of-court disputes

• Plan, organize, and direct overall workplace functions, coordinate time, maintain records and arrange for equipment maintenance• Prepare and process documents, review for accuracy and completeness.• File documents with courts and assist in trial preparation • Edit written material for accuracy, format, and arrangement of material• Write correspondence, reports, documents and other written materials• Maintain and create files; sort, label, file and retrieve documents and other materials• Maintain calendars, schedules and coordinate appointments• Conduct legal research• Prepare Bill of Costs

• As a Retail Manager I oversaw the daily operations of the Aquarium’s gift shop ( 3,000 sq ft of retail space)• Planned and sourced merchandise locally and from abroad.• Forecasted and budgeted annual sales turnover• Supervised more than 30 retail personnel• Negotiated and dealt with suppliers and vendors for the purchase of merchandise at the best price value• Provided legal advice on consignment agreements and other matters• Determined all retail selling prices and store margins• Formulated, developed and implemented store policies and procedures• Increased sales turnover by 38% and was promoted from Assistant Retail Manager to Retail Manager for an outstanding performance• Awarded the Best Retail Design Store in August 2005

• Directed and coordinated operations of seven stores in Malaysia• Wrote and implemented the staff handbook and training manual • Provided legal assistance with regard to contracts and drafting of all legal documents• Handled all franchise enquiries, negotiations and agreements• Provided training for retail personnel and coordinated all store activities including sale, marketing and media• Increased sales turnover by 33% • Reduced staff turnover by 15%• Saved company over RM350,000 ( equivalent to about £50,000) by reducing over heads, staff over time and external costs which included training cost, agency fee and franchising consultant fee)

• Planned and implemented advertising and marketing campaigns annually to increase store traffic• Liaised with the press and media in increasing publicity and exposure• Liaised with Advertising Agency on weekly advertising space for the local and national dailies• Coordinated all the advertising products for shoot and wrote all the product description for the advertising material• Planned and coordinated all in-store activities based on the thematic monthly marketing campaigns• Planned and coordinated promos and outside broadcasting with local radio stations• Planned and coordinated IKEA’s annual catalogue distribution nationwide (over 1 million copies)• Selected to attend Marketing Communications training at the IKEA Business School in Delft , 2000

• Managed the retail operations and doubled as the assistant buyer for menswear• Introduced and implemented three (3) new departments – Jeans wear, Sports wear and gift shop• Planned and negotiated buying of all menswear merchandise with suppliers locally and from abroad• Travelled abroad mainly to India and Hong Kong to source for manufacturers and vendors• Managed customer relations• Trained and coached retail staffs in practising good customer service