Uma Sharma Email & Phone Number

-Handling Key Accounts from scratch to delivery.-Client list: Genpact, HCL, Zetwork, General Mills, HCL, Capgemini, Iris Software, Sopra, Metlife, Renault Nissan, Mindtree, EY, BOSCH, Jublient Foodworks, Capgemini, ANZ, Stellantis,Rakuten, Cloud 4C, Ericson, Coforge, Brillio, CompuCom, Sutherland, MetLife, Telus, Lennox, Honda , Samsung, Sopra and many more.-Learning and Development Training Process;-Managing Vendor Relationships.-Managing Acquisition for New Products-Planning and designing new curriculums and updating existing ones.-Communicate information about new training and knowledge assets -Managing Website updates for new products and deliveries.-Managing vendor portals for delivery for live and E-Learning both.

Poway, California, United States

Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals. Consult with managers of the company, talking with their employees, or administering surveys.- Handling Delivery Functions for Pre-Sales and Post Sales for Government deliveries.-Working on Government bids for cost effective solutions.-Recruit new talents for different training and propose customized solution based on the requirements-Reviews existing training materials produced by third parties to determine appropriateness and relevance-Hires qualified personnel to present in-person and online training sessions-Schedules training sessions, monitors whether the information technology are organized, other equipment required, and manages course enrollment-Monitors partner schedules and manuals to ensure that they are effective and up-to-date and makes updates as necessary.- Hiring local instructor resources for United States.-Hiring Rental facilities in good cost with good amenities.-Handling Goverenment bid process from scratch to delivery.-Handling team of 4-5 persons which includes proposal writer, website and training coordinator and bid search team.-Handling Key corporate accounts.-Partner Management for E-Learning and IT vendors.-Maintaining website updates with development Team.-Scheudling webiste free webinar event series.-Working on strategies for website promotions for Sales.-Coordination with key vendors like Cisco, Citrix, Comptia, Vmware for arranging sales trainings.-Maintaining and updating internal instructor databases and parnter accrediations.-Maintaining internal and updating process documents as per market updates.-Completes coordianation with website team for updating flyers and DOD programs.-Handling US universities accounts.-Handling customer success team.-Complete lifecycle of training management,

-Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals. Consults with managers of the company, talking with their employees, or administering surveys.-Recruit new talents for different training and propose customized solution based on the requirements-Reviews existing training materials produced by third parties to determine appropriateness and relevance-Hires qualified personnel to present in-person and online training sessions-Schedules training sessions, monitors whether the information technology are organized, other equipment required, and manages course enrolment-Monitors partner schedules and manuals to ensure that they are effective and up-to-date and makes updates as necessary.- Hiring local instructor resources for International client on globe like US, UK, Europe, UAE.-Hiring Rental facilities in good cost with good amenities.-Interviewing High End Cisco trainers.-Coordination with partners for renting labs and courseware’s for all products.-Coordination with Cisco for all E-Learning as self-paced courses.

-Partner Enrollment Facilitator – Coordinate & expedite all in/out-bound Partner related registrations & classes on a daily basis while ensuring account managers are following protocol to achieve better rates to insure the maximum profit for the company. -Expand Sales with existing partners-Handling Partner Accounts-Manage partner contract terms and conditions – ensure compliance -Maintain and develop key decision maker relationships within partner accounts -Work with Reseller partners to maintain product knowledge and maintain relationships.-Managing corporate training deliveries in the technical IT training areas to business soft skills.-Hiring and managing instructors as well as planning and executing the plans prior to any training delivery-Follow ups with clients for Feedbacks-Track all permits and make sure client have received all details about the class in timely manner.-Class schedules updates.-Researching and resolving more difficult and complex student complaints and issues.-Collecting and analyzing a variety of information and statistics relating to assigned functional area and summarizing findings and preparing reports.-Schedule travel and hotel accommodations for instructor and students coming to our learning center from out-of-states.-Managing corporate training deliveries in the technical IT training areas.-Maintain and develop key decision maker relationships within assigned partner accounts .-Professional Training services provided on Red Hat, IBM, Symantec, Microsoft IT and Desktop Applications, Adobe Applications, Soft Skills, Sales Training, Room Rentals and Consulting Services.

Noida,New Delhi

Supervising project teams, including programmer, web designer, accounting and other internal project staff.•Involved in initiating cross-training with other departments to improve work flow and streamline project completion.•Setting budgets and agreeing project time scales and deadlines with clients.•Holding daily internal and external meetings on progress.•Single point of contact for all communications between the customers and Company.•Assisting the technical team in their design and development tasks.

New Delhi

Worked with ECIL as a Data Centre Engineer looking after Data centre admin (routing and switching and data servers).-I was looking after the NPR Delhi (National Population Register) Project and involved in all types of work related to Network and Data.-I was responsible for making liaising between NPR Hyderabad Data Centre Team to NPR Delhi-Generate local database, removing errors, and merge it to central database.-Responsible for taking daily, weekly and monthly backup, tiff generation and analysing data using packet counting software.-Installation, testing and make the biometric device in working condition. -Supervise the enrolment operators. Record of consignments and maintaining EB reports, providing training to operators..