Summary of Recent AccomplishmentsStrategic Planning and PM: Rollout of 4500+ employee-wide pay and bill & payroll ERP solution; Technology utilization to meet the business goalsBusiness Transformation: Launched a fully remote working environment across 30+ offices to mitigate COVID-19 challenges and transformed stand-alone 30+ offices into a meshed site to site SD-wan VPN solutionTechnology Delivery: Migrated entire organization to hybrid - cloud-based solutions, cutting on-premises costs by 50%; had stabilized the IT infrastructure and improved reliabilityCybersecurity: Implemented extensive data security, identity management, zero trust endpoint solutions, Ransomware preventive process, MDR, and cybersecurity awareness training across the organizationContinuous Improvement: Migrated PBX to VoIP telephony and MS teams direct routing; continuous improvement on business process, incident management, QBR, BCP & DRPLeadership: Expanded responsibilities outside the internal IT realm with “Managed IT” service and project delivery initiatives; employee coaching has been one of the priorities to motivate the workforceProfit Centre: “Managed IT” team had delivered a large IT infrastructure project for a Canadian client in 2020 with the contract revenue of over $2MPolicy & Governance: Developed and implemented strategy as it relates to organization’s IT infrastructure (hardware policy, computer use policy, work from home policy, Wi-Fi use policy, BYOD policy, IT contractors’ policy, process & procedures)

A select listing of activities Responsible for oversight of Canadian company-wide technical roadmap, design, implementation and life cycle management of infrastructure upgrades and preventative maintenance. Manage daily operations in the data center and telecommunication services across Canada. Manage “IT in a BOX” help desk services , Hands- on infrastructure design, firewalls maintenance and application support , Manage IT team including hiring and personal development. Conduct review meetings on IT operations, asset management, change management process, security, outsourced services and “Business continuity plans” . Budget preparation, establish and review cost forecasting and cost saving Procurement and maintain inventory , Perform IT due diligence for company acquisitions. Manage vendor relationships and negotiate with key suppliers and service providers. Manage Canadian offices real estate requirement’s Develop, test procedures, and maintain manuals for Disaster Recovery and Business Continuity program Manage audits (SOX) and IESO cyber security NERC compliance