Umacharan Iyer Email & Phone Number

A well-rounded business leader and growth executive with a proven track record of driving double-digit profitable growth, setting the go-to-market strategy for the business, focusing on new client acquisition and deepening relationships with existing ones, fostering client centric culture, and leading large deals of $300M+ and complex contract negotiations. Sales leader and P&L Owner with deep experience in developing and leading diverse teams, driving innovative solutions, and running BPO and technology operations. Tri-lingual career and education spent in technology, data and business allowing me to serve as a leader that can effectively communicate across stakeholder groups. Experience in Healthcare, P&C insurance, MedTech, and hospitality/airline industries in sales, consulting, operations, strategy, transformation, and software/SaaS. Change agent and leader that inspires strong employee loyalty, quality, and performance.Part of the Healthcare and Life Sciences Unit leadership council, owning P&L for $150M+ business sub-unit, across Fortune 50 healthcare and MedTech, managing relations at C-suite. Drove digital innovation initiatives, including AI and analytics adoption, which improved operational efficiency and created new revenue streams.Accountable for end-to-end management for large, strategic accounts in healthcare and MedTech portfolio, managing 3000+ FTEs delivering services in technology/data/analytics/AI, finance & accounting (O2C, P2P, R2R, chargebacks/rebates), contract management, FP&A, enterprise risk & compliance, Experience, sales & commercial, supply chain, and customer service. Led and won large deals with combined total contract value exceeding $750M+ and generated additional sales and renewals of $400M+.Grew the business by a CAGR of 12-15% with sustainable pipeline generation involving BPO services, technology, data, and managed operations across the prioritized service lines.Experience in inception and management of GDM based large engagements, and managing multi-disciplinary global teams greater than 3000 FTEs.Awards:- Platinum Award (CEO’s Award at Genpact, 2020) – Given to top 50 talent - Diamond Award (Genpact, 2018) – Given to top 200 talent- Superlative Award (Capgemini-Patni, 2009) – Given to top 25 talent.Professional Certifications: - Artificial Intelligence: Implications for Business Strategy Program – MIT Sloan + CSAIL, US- Global Client Impact – Sales Professional Certification, US- GCP Digital Leader Certification, Google, US- Green Belt – Lean Six Sigma- PMP, Scrum Master, Insurance.

Listed skills include Management, Pmp, Business Analysis, Global Delivery, and 18 others.