As a QA Analyst at BNBA,• I meticulously conduct audits and maintain the records. • In-depth review of quality related concerns. • Closely track the surveys, ensuring a relentless commitment to top-notch quality. • Continuous communication with both management and employees. • Thrive to foster a collaborative environment that prioritizes and enhances overall quality standards.

• CRM Transcriptions are done for CallRevu Company based in the USA.• Monitoring the calls for Quality Assurance.• Working on Outbound Queues for dealerships located in the USA.• Working on GM Projects and automobile projects.Distinctions:• Received Top Dog Awards 5 times.• Best Employee of the Month Awards.• Success Story Shields on generating revenue/year.

R&D for clientsAnalyzing and executing editorial tasks.Performing Microsoft excel and word related tasks.Meeting with customer prospects to discuss business needs and recommend optimal solutions.

• Planning and development of the English department. • Planning, organizing, and strategizing the daily operations and routine.• Conducted research for the betterment of the department.• Working as a bridge between departments for smooth operations. • Helped students develop important English learning skills and good study habits useful in school education. • Completed in-service and additional training to maintain professional growth.• Set class objectives and monitored daily performance to offer equal access to education.

• Developing and executing lead generation strategies to identify potential clients and target markets• Engaging in negotiations with representatives from other countries or international bodies to address conflicts, resolve issues, and promote mutual cooperation.• Developed and initiated projects, managed costs, and monitored performance.• Planning, organizing, and strategizing tasks. • Conducted research, gathered information from multiple sources, and presented results.• Providing regular reports and analysis on acquisition activities, conversion rates, and performance metrics to track the effectiveness of acquisition efforts.