Umang Jokhaker Email & Phone Number

Alexandria, Va, Us

Serving as a digital transformation navigator and trusted advisor for STENA CIO, Global C-Level IT, and Business Executives. Define and implement ERP strategy for 12 BUs with $2.5B revenue that consist of Land Systems, Commercial Aerospace, and Digital/SAT Comm businesses. Manage IT budget of $17M to drive strategic projects and all IT operation needs from Cyber Security, Network, System/User Support, IoT, etc. • Drive Concept-to-Execution of IT Vision and Strategy with focus on Cloud, Digital Solutions and Cybersecurity to support ST Engineering's growth globally.• Successfully execute group-wide digital transformation programs across functions and business units (ERP, HRIS, Cybersecurity, Cloud, Finance, ServiceNow, Concur). • Successfully migrated one of STENA business with revenue of $800M (completed Q1’ 2022) from Oracle to SAP S4/HANA and negotiated vendor support contract to cut cost by 40%. • Develop a five-year roadmap for cloud strategy to move ECC and S/4 to cloud infrastructure and support that will result in savings of up to 30% over 5 years.• Ensure locally assigned STENA resources are engaged, motivated, and understand Local and Global priorities.• Successfully engage with Internal Audit, Risk, and Governance Committees, as well as the Board of Directors, to drive risk based IT investments.

Seattle, Wa, Us

Defined and executed product roadmap for learning products focused on training AWS partners bring SAP (ECC and S/4 Hana) and MS workloads onto AWS. • Created AWS revenue growth opportunities by launching solution training programs and workshops.• Led and manage the development of the training product, through entire product life cycle, from roadmaps to end-of-life and deprecation. • Translated business and technical needs for the AWS customers/partners across AWS Customer Engagement Services, Business Applications Services, SAP/Windows workloads, and solutions into training product (course) requirements.• Managed and Presented KPIs to C-level leadership team to shows growth in adoption.

Seattle, Wa, Us

Led efforts to prevent Collusion risk from malicious actors that attempt to take advantage of our systems and processes. Look for gaps in our systems, predict and identify risks, help define initiatives to resolve those risks. Led teams in building preventative tools/automation and services that get us one step ahead of malicious actors.• Implemented 100% automation of all operation policies that identified bad actors using creative engineering designs and ML Models which resulted in 40% improvement in operation cost. • Identified, prioritized, and managed portfolio of initiatives to optimize seller experience by removing malicious actors from Amazon.com .• Worked with Data Scientist, Engineering, and Operations teams to develop and launch new initiatives and program features.• Improved customer experience by 30% as a result for removing fraudulent accounts from marketplace. • Maintained and provided program KPI updates Weekly/Monthly to senior leadership.

Dallas, Tx, Us

Supported and influenced the analysis, design and SAP solutions that met business partner, Textron Aviation, needs.• Conducted business blueprint workshops to gather business requirements. Presented best practices to standardize business operation and created efficient and effective solution.• Consolidated multiple business application to one ERP system (SAP) allowing business revenue growth.• Planned, delivered, and supervised system design that meets business requirements while improving customer experience.• Worked closely with the development team to develop functionalities not offered by standard application – often based at an off-shore location.• Solved complex business problems in the areas of finance, operations, sales, customer, and governance, risk, and compliance.

Charlotte, Nc, Us

Oversaw IT Strategy, Service Delivery and Digital Transformations globally across the U.S., EMEA and APAC. Ensured each program met deadlines and budget while driving excellence in quality and exceeding business expectations. Provided thought leadership, through coaching, driving promotion, and providing continuous improvement path to direct (5) and dotted line (15) reports. Presented weekly and monthly portfolio updates to maintain alignment and visibility across six AM Business Units, IT, and executive management.• Executed digital strategy that enabled UTAS $4B Aftermarket business on multiple digital platforms such as Hybris ecommerce, EDI, and API tools. • Successfully transitioned six ecommerce portals that supported entire UTAS AM business onto one common platform SAP Hybris that now enabled all Spares/Repair sales (~$1.5B) and integration to internal applications. • Improved customer experience and offerings thru digital channels that enable Collins Aerospace to drive revenue thru spares sale (~$1B+).• Directly partnered with VPs and Directors to ensure implementation of operational company strategy and established product roadmap to generate 80%+ of all Spares and Repair sales through digital channels, Hybris, or EDI, by 2020.• Collaborated with airline customers to enable world class UI/UX.

Senior consultant managing various large scale SAP programs that enables digital solutions for global organization. Clients include: HCL Axon America, Honeywell International and United Technology Aerospace System.Notable Accomplishments: •Implemented iMRO solution for A&D industry to support company’s goal to improve their ERP solution and productivity. • Analyzed, designed, configured, and built SAP iMRO and other enhancements to successfully meet client’s requirements.• SAP Solution Architect responsible for supporting and influencing the analysis, design and support of software solutions that met business partner needs. Primary area of focus on SAP solutions to PM and SD modules. • Implemented design that allowed users to be Hands Free by using Voice Enabled device to perform their day-to-day activities. • Executed SAP solution allowing MRO business to process orders using various business rules.• Conducted business blueprint workshops to gather business requirements. Presented best practices to standardize business operation and created efficient and effective solution.• Managed digital portfolio ensuring customer satisfaction from initiation to close out of each critical project. Ensured each project within program is delivered with excellent quality while meeting deadlines and budget constraints guaranteeing customer requirements are met. Prepared plan depicting how software releases will be used for all adjacent projects.• Partnered with stakeholders to ensure proper strategy, plan, alignment, integration, and visibility to balance competing priorities.

Charlotte, North Carolina, Us

Drove systems stability and improvement initiatives through self-directed teams that identify process, people, and system opportunities. Oversee and mange an IT budget of $1M+ inclusive of a complex portfolio (SAP, EDI and E-Commerce). Direct the development and execution of enterprise-wide IT SAP and e-commerce projects. Manage a technical team and oversee a group of more than 45 vendor partners to provide effective resource planning and project life-cycle management. Managed system deployments and upgrade activities designed to support SAP ECC 6.0 for entire Aerospace division. Managed delivery and support of IT services and application solutions which meet the Honeywell business and customer objectives.• Directly partnered with IT and Business Leadership to prepare, plan, and implementation of operational company strategy.• Reduced departmental costs by more than $1 million through effective resource planning. • Improved productivity by 30% through the implementation of an enhancement to the automated sales order design and configuration process.• Led five SAP implementation including Global Aftermarket Solution called Inspector’s Workbench, the leading solution in the R&O industry, to ensure the solution met business requirements, and facilitating its roll out across multiple global sites.• Managed system deployments and upgrade activities designed to support SAP ECC 6.0 for entire Aerospace division. Managed delivery and support of IT services and application solutions which meet the Honeywell business and customer objectives.• Created budget estimates; oversee governance of the project portfolio, and presented execution plans to Governance Board for approval.• Elaborated on industry trends to use technologies like SAP Enterprise Portal, SFDC dashboard and BO dashboard to best meet business and IT needs.