Uma Palany Samy Email & Phone Number

Masai, Johor, My

Masai, Johore, Malaysia

✅Manage end-to-end digital marketing initiatives across multiple social media platforms, including Facebook, Instagram, X, LinkedIn, and TikTok. ✅Creating, designing, and scheduling high-quality, on-brand content for promotional campaigns, holiday events, product launches, and educational content. ✅Create and manage social media content (copywriting, visuals) for Facebook, Instagram, LinkedIn, X (Twitter), and TikTok.✅Handle email marketing campaigns, design mass mailings, and maintain strong communication with internal teams for brand alignment. ✅Oversee content planning, track marketing KPIs, and generate monthly marketing reports for management review. ✅Managing LinkedIn job postings, reviewing applications, and coordinating with external vendors and partners for event planning and print materials.✅Conduct competitor research and suggest improvements based on trends and findings.✅Ensure branding consistency across all digital platforms, including logo redesigns and brochure updates.✅Respond to customer inquiries from the website and ensure follow-up by sales teams. ✅Update and manage customer databases in Mailchimp

Nusa Jaya, Johore, Malaysia

✅Oversee and manage social media accounts for Facebook, Instagram, and TikTok for multiple clients.✅Analyze and present insights on content performance, identifying high-performing and low-performing content, and recommending strategies to enhance engagement and maintain a competitive edge.✅Develop content strategies and monthly content calendars to align with brand goals and target audience needs.✅Prepare and present monthly content performance reports to clients and coordinate with them for approvals on upcoming content plans.✅Execute Facebook ad campaigns, including targeted proposals, competitor analysis, and briefing designers for creative ad assets.✅Manage customer inquiries across a range of topics including sales, service, spare parts, and general queries, demonstrating problem-solving skills and maintaining high customer satisfaction.✅Handle difficult customer interactions with professionalism and patience, focusing on customer retention.✅Collect and organize customer data for analysis and report back to clients on customer interactions and satisfaction metrics.

Masai, Johore, Malaysia

✅Creating visuals and videos in Canva, ensuring consistent on-brand messaging across platforms.✅ Managing content posting and strategy on Facebook, Twitter, and LinkedIn, enhancing brand visibility and engagement.✅Writing compelling copy for social media, obtaining supervisor approval, and maintaining brand voice.✅Writing industry-focused LinkedIn blogs to establish the company’s thought leadership.✅Collaborating on mobile app UI design using Figma for user-friendly interfaces.✅Conducting quality assurance testing on web pages and mobile applications to ensure an error-free user experience.