- Manage a 20 room independent motel - Manage our website, expedia and booking.com pages- Found wholesale suppliers for inventory - Answer phone calls, direct and manage staff- Implement strategies to reduce expenses and increase revenue

- Lead a team of 25 student admission ambassadors- Make sure all admission events such as tours, information sessions, open houses, and preview days run smoothly and efficiently- Make work schedules for student ambassadors that meet their availability and part-time hours requirement

- Assist a diverse population with a variety of cultural backgrounds as well as age groups. - Provided campus tours of UIC to prospective families, friends, and students- Inputting sensitive and important information into a database and computer system called SLATE

- Work alongside committee members to improve, create and implement new fraternity laws. - Communicate with Brothers and obtain feedback regarding changes and implementation of new laws or old laws- Make sure all members of Eta Rho chapter abide by the fraternity laws

- Assisted one of the largest P&C insurance company with migrating all their claims knowledge content from their old systems to new- Led daily stand-ups to collect the teams task updates and updated the status on Agility - Ensured features and user stories met description templates, estimated points, sprint number, content owner’s and communicated any corrections needed via email - Presented a Gen-AI themed menti activity for a town hall with over 400 attendees

- Worked alongside project owners to identify issues and create solutions for the largest manufacturer of construction and mining equipment - Documented findings and solutions in a presentation and presented the issues and solutions to the client - Created 18 features and 90 user stories in Azure DevOps to start the development process to improve/solve the issues discovered

- Hosting weekly meetings with the fundraising committee - Managed Alpha Eta Class funds - Hosted fundraising events like Pie a Student, Bake Sale, Bingo Dares and etc. - Communicated frequently with the Alpha Eta Class and Brothers

- Proficient in the use of pallet movers, standup forklifts, swing-reach trucks, and order pickers- Contributing to improved efficiency and nearly 100% accuracy in order tracking and processing.- Handled shipping of high-value items with zero instances of damaged goods- Readily support new processes and promote a team-oriented environment to enhance productivity, build morale, and control costs.Skills: Team work, communication, leadership, problem solving

- Maintained high standards of customer service during high-volume, fast-paced operations. - Operated point-of-system (POS) computer systems to complete orders efficiently - Followed all safety procedures for food preparation, assembly, and presentation- Built a positive work environment by efficiently communicating with co-workers and management- Maintained a clean, healthy and positive enviroment for consumers, co-workers and management.Skills: Customer service, communication, team work, and leadership skills