Umar Adeel Email & Phone Number

Islamabad, Pk

Islamabad, Islāmābād, Pakistan

Manage and maintain the organization's IT infrastructure, including computer networks, servers, cloud computing systems.Administrating Microsoft 365 for users’ management, product licensing, OneDrive, SharePoint Sites/libraries, and Microsoft Teams.Implemented data backup and recovery procedures, ensuring data integrity and business continuity.Procure, deploy, and configure hardware and software for end-user devices. Also configuring the devices to meet the needs of the users and the organization.Tracking the hardware and software assets in the organization. keeping track of the serial numbers, models, and locations of the assets.Provide technical support and troubleshooting for hardware and software-related issues to users who are having problems with their hardware or software. It also includes troubleshooting problems and resolving them as quickly as possible.

Islamabad, Pakistan

As a Team Lead:• I am providing technical & product support to the different stakeholders across Pakistan. • Provide training by introducing different features and building an understanding of the system flow.• Responsible for introducing new product features development, testing, and deployments.• Work directly with end-users to capture and analyze challenges to their workflow.• Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria, and drive testing and delivery.Other ResponsibilitiesHandling day-by-day queries and solving them with the coordination of the technical or development team. Admin helpdesk for tickets, LMS for users, school, and content management. Develop spreadsheets, diagrams, and process maps to document needs. Using MS Project to organize and track my task to analyze short and long-term goals. Improve team performance through weekly training, attention to detail, and effective problem-solving methods.Reporting:Reporting to the Head of the department for the weekly and monthly progress updates and plans.

Pakis

• Daily maintenance of the company local and wide, wired and wireless area computer network. Installs and tests network servers, operating system software, routers, switches, cabling, and other related network components/equipment.• Analyze and resolve technical problems for established networks.• Performing diagnostics and preventative maintenance to ensure that network systems are operational.• Document network problems and resolutions for future reference• Desktop support, Hardware & Software Installation.• Maintaining records of work completed and in-progress; updating networkDocumentation to record installations, upgrades, configurations, etc.• Working knowledge of HRIS (Human Resource Information System) and Payroll on Oracle ERP. • Installation, supervision of local network with Active Directory on windows 2008 Server• Network Deployment of WMS Attendance System

Pakistan

Pakistan

• Hand on experience to configure and manage LANS, WANS, VLANS, ACL, NAT, DHCP and Routing Protocols (RIP, EIGRP and OSPF) on Cisco 2900 & 3500 Series Switches. • Configuration of UBIQUITI Devices (Nano Beam, Nano Bridge, Nano Stations) etc.• Working & Troubleshooting on LAN and WAN setup.• P2P Configuration.• Practical Knowledge of TCP/IP Implementing at different organizations with its features like Subnetting, DNS, DHCP, etc.• Hand on Experience on D-Link, TP-Link, Linksys, Netgear Router and Switches.• Load Balancer and Mikro Tik server configuration

Bachelor’S Degree, Computer Science

Associate’S Degree, Electronics, A

High School, Science