Sr. Billing Executive
CurrentManaged Claims Processing: Processed and submitted dental claims to insurance companies, ensuring accuracy in coding and documentation to maximize claim approval rates.Revenue Cycle Management: Streamlined billing processes and ensured timely submission of claims, contributing to a 98% increase in revenue recovery for the company.Insurance Verification: Verified patient insurance coverage and benefits prior to procedures, ensuring proper billing and minimizing claim denials.Patient Account Management: Handled patient billing inquiries, resolved discrepancies, and managed account receivables to maintain positive patient relations and ensure timely payments.Software Proficiency: Utilized billing software (Open Dental, PS Practice Works, Tab 32, Dentrix Ascend, Eaglesoft, Dovetail, and Practice Web) to manage and track claims, payments, and patient records efficiently.Training & Mentorship: Assisted in training new employees on dental billing processes and best practices, contributing to improved team performance and reduced errors.Collaboration: Worked closely with dental practices to understand their billing needs and provided customized billing solutions that improved cash flow and patient satisfaction.Denial Management: Successfully reduced claim denials by 95% through diligent follow-up, resubmissions, and appeals.