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Umar Ashraf Email & Phone Number
Senior BA and Project Manager and Change Consultant and Change Readiness Manager (IT and Operational)
at
Self Employed
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior BA and Project Manager and Change Consultant and Change Readiness Manager (IT and Operational)
Location
Birmingham, England, United Kingdom
Company size
Who is Umar Ashraf? Overview
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Quick answer
Umar Ashraf is listed as Senior BA and Project Manager and Change Consultant and Change Readiness Manager (IT and Operational) at Self Employed, a company with 681323 employees, based in Birmingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Umar Ashraf.
Umar Ashraf previously worked as Senior BA / Project Manager / Change Consultant / Change Readiness Manager (IT/Operational) at Self Employed and Business Readiness / Change Analyst at Utilita Energy. Umar Ashraf holds Prince2 Practitioner from Spoce Training.
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Self Employed
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Profile bio
About Umar Ashraf
A Six Sigma (YB) Project Support Manager who has direct E2E core frontline call centre customer services process/systems management & improvement experience. Networking and developing working relationships whilst understanding of a wide range of Business Values, ensuring customer journey has the desired outcome. Specialising in achieving objectives through effective Stakeholder & Governance management with the ability to adapt & change priorities. Experience includes concept to completion on a ground breaking smart phone application which saw a positive reduction in customer contact SLA and repeat calls during peak times. A structured & creative individual who is passionate about delivering great customer service, whilst able to quickly understand & analyse processes using multi disciplined practices. Previous deliverables & training includes Digital Mobile Application Development in an Agile environment, a multi-site Telephony Upgrade, and a 3rd Party SME Business Development role. I am currently working towards a self-funded Prince 2 Accreditation.
Current workplace
Umar Ashraf's current company
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21 roles
Umar Ashraf work experience
A career timeline built from the work history available for this profile.
Senior Ba / Project Manager / Change Consultant / Change Readiness Manager (It/Operational)
Current
Apr 2017 - Present
Business Readiness / Change Analyst
Jan 2021 - Apr 2022
Contract And Continuous Improvement Manager
May 2020 - Dec 2020
Business Analyst
Insolvency Service Uk
Feb 2019 - Jan 2020
Payg / Smets2 Business Analyst
Dec 2018 - Feb 2019
Business Analyst
Jun 2018 - Dec 2018
Business Consultant
Cds Manchester
Apr 2018 - Jun 2018
Smart Metering Business Analyst (Smets 1 & 2)
Aug 2017 - Apr 2018
Business Analyst (Smart Metering)
Apr 2017 - Sep 2017
Business Change Lead (Npower Business - Risk Team - Business Readiness & Change Team
Oct 2016 - Apr 2017
Business Analyst - Programme (Energy Services - Central Change Team)
Feb 2015 - Oct 2016
Development Coordinator (Business Change Analyst)
Aug 2014 - Mar 2015
Project/Change Support Home Services (Electrical Services)
Aug 2012 - Aug 2014
Sme / Business Analyst (Online Digital - Mobile Development)
Jun 2012 - Nov 2012
Test Analyst - Telephoney & Networks
Nov 2011 - Nov 2012
Project Manager (Home Services)
Nov 2011 - Jun 2012
Project Manager (Home Services)
Nov 2011 - Jun 2012
Customer Service
Mar 2010 - Nov 2011
Call Centre Team Manager (1 Contact)
Aug 2009 - Mar 2010
Sme Business Development Manager
Xln Telecoms
Dec 2008 - Jun 2009
2 education records
Umar Ashraf education
Prince2 Practitioner
Spoce Training
Ciminal Justice & Criminology
Uce Birmingham
FAQ
Frequently asked questions about Umar Ashraf
Quick answers generated from the profile data available on this page.
What company does Umar Ashraf work for?
Umar Ashraf works for Self Employed.
What is Umar Ashraf's role at Self Employed?
Umar Ashraf is listed as Senior BA and Project Manager and Change Consultant and Change Readiness Manager (IT and Operational) at Self Employed.
Where is Umar Ashraf based?
Umar Ashraf is based in Birmingham, England, United Kingdom while working with Self Employed.
What companies has Umar Ashraf worked for?
Umar Ashraf has worked for Self Employed, Utilita Energy, Homes England, Insolvency Service Uk, and Ovo Energy.
How can I contact Umar Ashraf?
You can use AeroLeads to view verified contact signals for Umar Ashraf at Self Employed, including work email, phone, and LinkedIn data when available.
What schools did Umar Ashraf attend?
Umar Ashraf holds Prince2 Practitioner from Spoce Training.
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