Umar Baig Email & Phone Number

Managing Customer Support staff and shifts on a daily basisTraining CSS staff and ensuring SOPs are followedResolving, recording and escalating Customer queries via phone & e-mailProviding training and technical support to PMEX clients via multiple channelsPart of the team responsible for PMEX products fee collections Providing assistance to PMEX clients for financial transactions at the Exchange Arrange & coordinate with Business Development for Training Workshops & PresentationsManage / record day to day back office filing Manage the creation of demo accounts for PMEX clients Coordination with other departments to resolve issues of clientsetc...

Maintain Inventory system on Excel.Making gate passes for all items which were going at our site areas. Its based on heavy tools, material and machinery. Dispatch all finish goods to the costumer through private heavy transport.Maintain all material issue slip for issuing material for production.Maintain all goods return notes which was receive back in store.Internal audit.and keep the inventory balance.etc...

Mba, (Finance)

B.Com, Commerce