Generated data reports and visualizations to support decision-making across various university departments.Collaborated with institutional researchers and department heads to understand data needs and translate them into actionable reports.Developed and maintained queries using SQL or other data manipulation languages to extract and analyze relevant data from university databases.Designed and produced clear, concise, and visually appealing reports using data visualization tools (e.g., Tableau, Power BI).Automated report generation processes whenever possible to improve efficiency and consistency.Assisted with the development and implementation of new data collection methods and instruments.Maintained and updated existing data dictionaries and documentation.Troubleshooted and resolved data quality issues to ensure report accuracy.Participated in the ongoing migration of student and institutional data from Banner to Workday.Developed and executed data extraction, transformation, and loading (ETL) processes to move data between Banner and Workday.Collaborated with IT and functional teams to ensure data integrity and consistency during the migration process.Assisted with the development and implementation of data mapping strategies to bridge the data models of Banner and Workday.Developed and implemented strategies for archiving and preserving historical data from Banner to ensure continuity and compliance requirements are met.Designed and maintained processes for extracting and integrating historical data into the new Enterprise Data Warehouse (EDW).Collaborated with data governance teams to define data retention policies and procedures for historical and migrated data.

• Led software design initiatives for top-tier companies, including Goodyear Tires andAdvanced Clinical.• Conducted in-depth needs analysis sessions with clients from diverse industries, identifying pain points and defining software requirements to enhance operational efficiency.• Led a cross-functional team in the successful implementation of a custom ERP solution for a manufacturing client, resulting in a 20% improvement in production processes and a 15% reduction in operational costs.• Designed and documented the architecture for a cloud-based customer relationship management (CRM) system, integrating seamlessly with existing tools and improving data accessibility across departments.• Provided on-site and remote training sessions for client stakeholders, ensuring a smooth transition to new software systems and fostering user adoption. Developed and maintained strong client relationships, serving as the main point of contact for ongoing support, system enhancements, and future project collaborations.• Conducted regular software performance reviews, identifying areas for optimization and collaborating with development teams to implement necessary updates. Collaborated with the sales team during the pre-sales phase, contributing technical expertise to proposals and demonstrations, resulting in a 25% increase in successful project bids.• Implemented a robust testing and quality assurance process, reducing post-implementation issues by 30% and enhancing overall client satisfaction.• Collaborated in a cross-functional team to develop a web application for a leading ContractResearch Organization, enhancing efficiency in third-party clinical trial management.• Engineered a web application to automate time tracking and payroll calculations forfactory workers nationwide, optimizing operational processes.• Implemented a BluePrism RPA bot for the state of California, automating job applicationprocessing and saving significant man-hours.

Worked with a team to successfully integrate hospital equipment with the hospital database, such as patient monitors, X-ray, MRI, and ECG machines.Implemented comprehensive backup and recovery strategies, successfully restoring databases from backups during critical incidents.Orchestrated seamless database upgrades, ensuring compatibility with the latest software versions.Conducted capacity planning assessments to anticipate future database growth and scalability needs.Diagnosed and resolved database-related issues promptly, minimizing downtime and ensuring continuous data availability.Collaborated with development teams to optimize database schemas and queries for enhanced application performance.Maintained comprehensive documentation for database configurations, procedures, and troubleshooting steps.