Process Manager Logistics
Current1. Process Improvement2. Ensure Compliance3. Support Logistics Team Members, To Meet Performance Targets.4. Reduce Costs & Write-offs Losses
Jan 2023 - Present
AeroLeads people directory · profile
Umar Bin Feroz Email & Phone Number
Process Manager (Alibaba Group) - Daraz.pk | Ex-IBEX GLOBAL
at
Daraz
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Process Manager (Alibaba Group) - Daraz.pk | Ex-IBEX GLOBAL
Location
Karāchi, Sindh, Pakistan
Company size
Who is Umar Bin Feroz? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Umar Bin Feroz is listed as Process Manager (Alibaba Group) - Daraz.pk | Ex-IBEX GLOBAL at Daraz, a company with 3843 employees, based in Karāchi, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Umar Bin Feroz.
Umar Bin Feroz previously worked as Process Manager Logistics at Daraz and Customer Experience Manager - Logistics at Daraz. Umar Bin Feroz holds Bachelor Of Commerce - Bcom, Business Administration And Management, General from Karachi University.
Company email context
Email format at Daraz
This section adds company-level context without repeating Umar Bin Feroz's masked contact details.
Daraz
Review company-level records connected to Umar Bin Feroz before choosing the right outreach path.
Profile bio
About Umar Bin Feroz
I am responsible for developing and implementing logistics strategies to improve the efficiency and effectiveness of our logistics operations. With extensive experience in logistics management, I work closely with cross-functional teams to ensure the timely and cost-effective delivery of products and services to our customers. I have a proven track record of managing logistics budgets, identifying areas for improvement, and providing leadership to logistics team members to ensure optimal performance and professional development.
Current workplace
Umar Bin Feroz's current company
Company context helps verify the profile and gives searchers a useful next step.
Daraz
8 roles
Umar Bin Feroz work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager - Logistics
1. Weekly Customer Return Backlog Clearance2. Maintain Customer Return Compliance3. Updated all Losses & Claim Statuses4. Manage Team5. Coordination with Internal & 3PL stakeholders6. Provide Resolution on Social Media Complaints7. Manage Lead time for Customer Complaints
Jan 2021 - Dec 2022
Customer Experience Lead - Logistics
1. Coordinating with 3PL for high cases via emails and calls & providing resolutions2. Maintain all Losses Data3. Manage Team4. Real-time queries of internal departments / 3PL.5. Updating statuses against 3rd party responses.
Sep 2019 - Dec 2021
Logistics Executive
1. Coordinating with 3rd party logistics for Daraz.pk forward/reverse/hub 2 hub shipments statuses.2. Coordinating with Daraz.PK internal departments regarding their queries & complaints against 3rd party logistics.3. Real-time queries of internal departments / 3PL.4. Updating statuses against 3rd party responses.
Aug 2017 - Aug 2019
Senior Customer Support Executive – Outbound
Ibex Global-A Trg Company
1. Executed outbound campaigns targeting Telenor customers and retailers, driving engagement and promoting new services.2. Maintained Service Quality Level and monitored daily KPIs, ensuring data accuracy and campaign effectiveness.
Jan 2015 - Aug 2017
Senior Customer Support Executive – Inbound
Ibex Global-A Trg Company
1. Provided exemplary customer support to Telenor customers, resolving inquiries promptly and maintaining high satisfaction levels.2. Managed Service Quality Level and monitored daily KPIs, optimizing workflow efficiency and performance tracking.
May 2009 - Jan 2015
Assistant Operator
Dha Cogen Ltd
1. Managing Power Plant System Tool2. Operate Machines.
Feb 2008 - Mar 2009
Electrical Technician
Hussain & Co.
1. Assembly Power Board2. Installation of Distribution Board
Nov 2007 - Feb 2008
Team & coworkers
Colleagues at Daraz
Other employees you can reach at daraz.com. View company contacts for 3843 employees →
AK
Ali Khan
Colleague at DarazDera Ismail Khan District, Khyber Pakhtunkhwa, Pakistan, Pakistan
View →
BU
Boost Up
Colleague at DarazKarāchi, Sindh, Pakistan, Pakistan
View →
MA
M Akif
Colleague at DarazLahore, Punjab, Pakistan, Pakistan
View →
ZB
Zorina Begum
Colleague at DarazDhaka, Dhaka, Bangladesh, Bangladesh
View →
RI
Roni Islam
Colleague at DarazDhaka, Dhaka, Bangladesh, Bangladesh
View →
SR
Sara Rehman
Colleague at DarazMultan, Punjab, Pakistan, Pakistan
View →
SA
Sylhut Agency
Colleague at DarazSylhet, Sylhet, Bangladesh, Bangladesh
View →
MF
Muhammad Faizan Asghar
Colleague at DarazNew Karachi Town, Sindh, Pakistan, Pakistan
View →
AA
Arshan Ali
Colleague at DarazSlough, England, United Kingdom, United Kingdom
View →
HA
Huzaifa Amir
Colleague at DarazKarāchi, Sindh, Pakistan, Pakistan
View →
Ali Khan
Colleague at DarazDera Ismail Khan District, Khyber Pakhtunkhwa, Pakistan, Pakistan
View →
BU
Boost Up
Colleague at DarazKarāchi, Sindh, Pakistan, Pakistan
View →
MA
M Akif
Colleague at DarazLahore, Punjab, Pakistan, Pakistan
View →
ZB
Zorina Begum
Colleague at DarazDhaka, Dhaka, Bangladesh, Bangladesh
View →
RI
Roni Islam
Colleague at DarazDhaka, Dhaka, Bangladesh, Bangladesh
View →
SR
Sara Rehman
Colleague at DarazMultan, Punjab, Pakistan, Pakistan
View →
SA
Sylhut Agency
Colleague at DarazSylhet, Sylhet, Bangladesh, Bangladesh
View →
MF
Muhammad Faizan Asghar
Colleague at DarazNew Karachi Town, Sindh, Pakistan, Pakistan
View →
AA
Arshan Ali
Colleague at DarazSlough, England, United Kingdom, United Kingdom
View →
HA
Huzaifa Amir
Colleague at DarazKarāchi, Sindh, Pakistan, Pakistan
View →
2 education records
Umar Bin Feroz education
Bachelor Of Commerce - Bcom, Business Administration And Management, General
Diploma Of Associate Engineer (Dae), Electrical, First Division
Hasani College Of Technology
FAQ
Frequently asked questions about Umar Bin Feroz
Quick answers generated from the profile data available on this page.
What company does Umar Bin Feroz work for?
Umar Bin Feroz works for Daraz.
What is Umar Bin Feroz's role at Daraz?
Umar Bin Feroz is listed as Process Manager (Alibaba Group) - Daraz.pk | Ex-IBEX GLOBAL at Daraz.
Where is Umar Bin Feroz based?
Umar Bin Feroz is based in Karāchi, Sindh, Pakistan while working with Daraz.
What companies has Umar Bin Feroz worked for?
Umar Bin Feroz has worked for Daraz, Ibex Global-A Trg Company, Dha Cogen Ltd, and Hussain & Co..
Who are Umar Bin Feroz's colleagues at Daraz?
Umar Bin Feroz's colleagues at Daraz include Ali Khan, Boost Up, M Akif, Zorina Begum, and Roni Islam.
How can I contact Umar Bin Feroz?
You can use AeroLeads to view verified contact signals for Umar Bin Feroz at Daraz, including work email, phone, and LinkedIn data when available.
What schools did Umar Bin Feroz attend?
Umar Bin Feroz holds Bachelor Of Commerce - Bcom, Business Administration And Management, General from Karachi University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial