I am a seasoned IT professional with seven years of experience inDesktop and Network technology. I completed Cisco networkingstudies at the College of Cape Town and CPUT, with an additional yearas a student contractor at CPUT focusing on Networking in 2017. Inmy current role as a remote and onsite Desktop Technician, I amresponsible for ensuring the smooth operation of user computers andnetworks. My expertise includes imaging and backing up data, IPPhone… Show more I am a seasoned IT professional with seven years of experience inDesktop and Network technology. I completed Cisco networkingstudies at the College of Cape Town and CPUT, with an additional yearas a student contractor at CPUT focusing on Networking in 2017. Inmy current role as a remote and onsite Desktop Technician, I amresponsible for ensuring the smooth operation of user computers andnetworks. My expertise includes imaging and backing up data, IPPhone configurations (Mitel, 3com, and Audio codes), and keepingsoftware and drivers current on client machines. I also provide supportfor Office suite applications and virtual meetings (MS Teams, Skype,and Zoom). As a confident and hands-on professional, I am dedicatedto continuous learning and collaboration within a team environment. Show less