undertake and execute the mid-profile events and CME’s in coordination with in Organising Department/Organisersassist to supervisor in planning, execution and post-event shutdown of mega eventscoordinate with other support services departments for logistics, administrative and financial matters related to eventsundertake the Registration Process of various events through various online and offline methodsarrange for designing of banners, flyers, brochure, abstracts book etc for offset printing and digital usagearrange giveaways and any of promotional item related to an eventcoordinate, negotiate and liaise with all relevant vendors/stakeholders as per the requirementwork on web pages and portals will be considered a valuable asset for the roledocument and record comprehensive details of all university eventsprovide support to Medical College Administration or any task assign by the supervisor.

Reach out to prospective students, parents and companies, and build up prospective student network in the related community.Secures students for the school.Assists incoming students in registration and transition to the school life.Liaises between school and parents in school events and parent meetings.Advises proactively school administration on cultural issues.Serves as a translator in both oral and written forms.Carries out other duties and responsibilities as deemed appropriate by the supervisor.Qualifications and requirements.

Handling inbound & outbound calls and SMS at hospital Contact Center, and providing clear and accurate information to customers for hospital servicesensuring appointment accuracy in the systems as per shared guidelines and SOPsresponding promptly and courteously to patients, attendants, employees and handling their queries & complaintsmeeting all qualitative and quantitative KPIs (Key Performance Indicators) to achieve quality and productivity targetsmaintaining Contact Center database and updating all required information correctly in respective systems/applicationskeeping equipment operational by following established procedures and reporting malfunctions immediatelydemonstrating respect for the diversity of patients/attendants and employees in all aspects of the jobadhering to all HR and Contact Center policies, procedures and shift rostersmaintaining a collaborative team relationship with colleagues and other employees in order to effectively contribute to the department & organization’s goals achievement and also to foster a positive work environmentenhancing organization’s reputation and brand image by applying AKUH Service Excellence standards.Required Skills.

Managing patient accounts and preparing invoices.Inputting patient information and maintaining up-to-date records of patient data using computer software.Ensuring that the patients receive the accounts.Performing administrative tasks such as answering phone calls and responding to emails.Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients.Following up with patients on accounts that are late as well as those which are seriously overdue.Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws.Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing.Ensuring that patient records, accounts, and payments are meticulously handled.Keeping all patient records confidential.Answering phones, responding to patient requests or transferring to the necessary departmentProcessing medical bills by sending them to patients and insurance providers as necessaryAccurate logging of payments received from providers and patients while maintaining current records and balancesMaintain current records including billing addresses, contacting patients as neededCollecting co-payments or other fees upon admittanceHelp patients understand billing and charges for which they are responsibleFollow up on delinquent payments and resubmit billing as needed.

Contributing clinical expertise to patient care and providing guidance to junior physicians.Performing administrative duties and risk management.Ensuring the highest standards in patient care are maintained.Verifying complex diagnoses and facilitating treatment plans.Hiring, supervising, and mentoring healthcare professionals and collaborating with consultants.Managing allocated budgets and identifying areas of improvement in inpatient care.Keeping informed on advancements in the field and contributing to medical research programs.Ensuring compliance with healthcare regulations and safety standards.Reporting to senior management, as well as liaising between administrative and medical staff.Ensuring consistent and accurate medical recordkeeping practices.