As a highly accomplished sales professional with 5 years of experience, Dedicated Customer Support Representative with a proven track record of delivering exceptional customer experiences. Skilled in handling inquiries, resolving issues, and providing personalized solutions to ensure customer satisfaction. Strong communicator, problem solver, and team player committed to maintaining high service standards. Eager to contribute my expertise to a customer concentric organization.
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Account ExecutiveMotiveLahore, Pk -
Account ExecutiveMotive Oct 2022 - PresentLahore, Punjab, PakistanAbility to multitask in a fast-paced environment and thrives with change. -Experience with Salesforce, G-suite, MS Office tools, and general technical aptitude preferred -Demo Motive software to prospective fleet managers and drivers .-Survey prospects to understand pain points within their business so that you can align those business needs with the Motive solution. -Educate fleet managers and drivers about Motive, understand their requirements, and help them get started with Motive.Ability to multitask in a fast-paced environment and thrives with change. -Experience with Salesforce, G-suite, MS Office tools, and general technical aptitude preferred -Demo Motive software to prospective fleet managers and drivers .-Survey prospects to understand pain points within their business so that you can align those business needs with the Motive solution. -Educate fleet managers and drivers about Motive, understand their requirements, and help them get started with Motive. Skills: Business Development · Customer Satisfaction · Sales Processes · New Business Development · SaaS Development · SaaS Sales · Sales Targets · Sales Loft · Fig-ma (Software) · Google Workplace · Product Demonstration · Sales Strategy Development · Quotas · Sales Strategy · Presentations · Phone Etiquette · Teamwork · Negotiation · Communication · Salesforce.com · Sales Management · Sales -
Sales SpecialistThe Mejor Communications - Tmc Jan 2022 - Feb 2023PakistanPresent, promote and sell products/services using solid arguments to existing and prospective customers. - Reach out to customer leads through cold calling. - Asking for their vehicles condition and give them suitable warranty plan. - Verify and confirm if customer's vehicle do qualify for warranty. - Give them best plan with best rates for the high closing and sale ratio. - Establish, develop and maintain positive business analytic customer relationships. - Achieve agreed upon sales targets and outcomes within schedule. - Aware of all the vehicle's manufacturing companies in USA and their warranty plans and benefits in order cater customer by providing all benefits.Present, promote and sell products/services using solid arguments to existing and prospective customers. - Reach out to customer leads through cold calling. - Asking for their vehicles condition and give them suitable warranty plan. - Verify and confirm if customer's vehicle do qualify for warranty. - Give them best plan with best rates for the high closing and sale ratio. - Establish, develop and maintain positive business analytic customer relationships. - Achieve agreed upon sales targets and outcomes within schedule. - Aware of all the vehicle's manufacturing companies in USA and their warranty plans and benefits in order cater customer by providing all benefits. Skills: Customer Satisfaction · Sales Processes · Sales Targets · Problem Solving · Extended Warranty · Closings · Deal Closure · Sales Strategy Development · Sales Strategy · Phone Etiquette · Customer Support · Helping Clients · Teamwork · Negotiation · Communication
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Customer Service RepresentativeCyber System Oct 2021 - Dec 2021Directly originate project sales in designated region(s) in Pakistan, including responding to executing business development campaigns in targeted market segments, implementing contact plans with customers, developing and drafting project proposals, interfacing with multiple stakeholders to analyze available data and to structure and propose solar solutions. Identify and develop sites that will support solar project opportunities. Identify and implement marketing initiatives and personal/professional outreach in the solar markets and storage markets, including developing origination materials, presenting to industry and customer constituencies, and identifying key marketing strategies and competitive differentiators. Initiate and implement origination plans, including establishing Channel Partners, in one or more designated region(s) and market(s), identify, filter, engage, and cultivate customer contacts in support of origination strategy and sales campaigns. Track, update, coordinate, and originate opportunities directly and with team. Collaborate with other Company team members to provide a coordinated customer approach and outreach effort. In this capacity they will be responsible for communicating with clients, developing contacts in the government and other industries and raising their company's profile so that they can attract new clients. These professionals may also provide technical information to customer support staff so that they can answer questions and help customers with technical issues effectively. -
Accounts Receivable SpecialistPhysicians Revenue Group, Inc. Jun 2020 - Sep 2020Lahore, Punjab, Pakistan -
Sales ExecutiveVoice Global Services Jun 2019 - May 2020LahoreMaking outbound calls and receive inbound calls. -Finding the best houses for our clients according to their budgets and needs. -Check if they do qualify for their dream homes. -Ask their credit’s score to make sure they are eligible for homes. -If they have low credit’s score then we give them some options to build their credit’s score and buy/rent their home at the same time . -Finding homes and giving the customer’s lower prices options to build their credit’s scoreMaking outbound calls and receive inbound calls. -Finding the best houses for our clients according to their budgets and needs. -Check if they do qualify for their dream homes. -Ask their credit’s score to make sure they are eligible for homes. -If they have low credit’s score then we give them some options to build their credit’s score and buy/rent their home at the same time . -Finding homes and giving the customer’s lower prices options to build their credit’s scoreSkills: Customer Satisfaction · Sales Processes · Sales Targets · New Home Sales · Rental Homes · Credit Scoring · Sales Strategy Development · Quotas · Customer Support · Helping Clients · Teamwork · Negotiation · Sales Management · Networking · Customer Service
Umar Farooq Education Details
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Computer And Information Sciences And Support Services
Frequently Asked Questions about Umar Farooq
What company does Umar Farooq work for?
Umar Farooq works for Motive
What is Umar Farooq's role at the current company?
Umar Farooq's current role is Account Executive.
What schools did Umar Farooq attend?
Umar Farooq attended Government College University, Faisalabad, Government College University, Faisalabad.
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Umar Farooq
Islāmābād, Pakistan -
Umar Farooq
Devops | Linux L Rhel Intensive | Networking | Cloud Infrastructure | Aws | Azure | Apache | Mysql | Nfs | Ftp | Nginx | Docker | Kubernetes | Ci/Cd | Zabbix | Ansible |Islamabad -
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Umar Farooq
Islāmābād, Pakistan
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