A reliable professional who has almost 15 years’ of extensive experience of managing technically complex projects, and possesses a forward-thinking approach. Has proven track record of ensuring projects are delivered on time to the highest quality, within budget by effectively organizing, managing and utilizing all available resources. Always wanting to be actively involved in all aspects of SDLC, takes direction well and works hard to manage stakeholder’s expectations. Skilled in developing processes that facilitate continual progress and team achievement.My responsibilities as General Manager includes-Planning and Defining Scope, Activity Planning and Sequencing, Resource Planning and Management, Scheduling, Time Management, Cost Management, Risk Management, Monitoring and Controlling, Progress Reporting to Management and Team Management.-End to end client coordination.-Manage project reporting to all the stakeholders.-Conducting technical interviews for departmental hiring.-Panel member for departmental promotional interviews.-Assisting department HOD in running all departmental functions including initiation and development of new projects, performance appraisals, recommendation of promotional cases, conflict resolution and negotiation with management and clients. Valuable feedback in adaptation of new processes to improve department working and propose new SOPs.-Nayatel Billing Application Enhancements and Maintenance.-Leading Nayatel Billing and SAP teams.Tools: -Project management methodologies like Agile. Hands-on experience of project management tools like JIRA, MS Project and Agilo for TRAC.-Experience with web development and design using PHP, JQUERY, Zend Framework, MVC and Kendo UI as well as SQL writing skills in Oracle12g & MySQL.-Basic knowledge of data warehousing, Machine Learning & Cloud platforms.