Umar Farooq Email & Phone Number

Dubai, United Arab Emirates

Activities Performing;• Sending monthly invoices to customers, uploading the invoices on customer's portal and Follow up with Sites, Procurement & purchase department that the invoices are certified and forwarded to the accounts for payment• Negotiating and setting up payments plans for the delinquent accounts and follow up with customers via Phone calls, emails and visits to make sure the timely payments of overdue balances.• Identifying accounts that required special resolutions by consulting the sales teams or escalating to management for appropriate action.• Reconciling the accounts receivable ledger to ensure that all payments are accounted for and properly posted in ERP.• Preparing receipts vouchers and ensuring Issues and Queries were dealt promptly and professionally.• Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO.• Preparing monthly cash flow forecast, reports for the Credit Manager & Finance Manager.• Enlist the efforts of sales and senior management when necessary to accelerate the collection process

Dubai, United Arab Emirates

* Manage multiple accounts for delinquency and debt collection efforts, utilize various skip tracing techniques and collection strategies to Locate and contact debtors about outstanding obligations.* Negotiate payment terms and methods when right party is reached. Offer various plans to customers for settlement and update collection system accordingly.* Sending proper legal notice to customer via bulk email and also sending emails for further payment reminder to customer’s daily basis.* Implement Collection recovery plans to achieve the collection monthly individual/team targets.* Follow the Code of Ethics of Recovery at all times and also inline the Collection Policy and Procedure.* Handling the Auto Loan Write Off portfolio of RAK BANK.* Worked with Dunia Finance Bucket portfolio.

Sharjah, United Arab Emirates

* Contact and negotiate with customers by phone calls, meetings and emails to recover past dues or reaching settlements and update all the information in collection system.* Arranging the settlement plan proposal daily basis and follow up with bank coordinator.* Achieve assigned Collection targets in order to contribute to the improvement of the organization financial performance.* To compile and submit information about problem accounts to the Portfolio Manager.* Follow the Code of Ethics of Recovery at all times and also inline the Collection Policy and Procedure.