Umar Javaid Email & Phone Number

Lahore, Pakistan

As General Manager, I successfully created and implemented strategic plans to improve operationsand align with organizational objectives. I manage customer service in high-volume environments,coordinate daily business operations, oversee resource procurement, and develop policies to increasecustomer loyalty. My responsibilities include using CRM systems, managing escalations, and ensuringguest safety and satisfaction. I manage sales performance, build customer relationships, lead revenuegrowth initiatives, and create a motivating work environment. In addition, I recruit, train, and mentoremployees, enforce performance standards, and handle customer inquiries to ensure continuousimprovement.

Pakistan

As an assistant general manager, I oversaw company budgets to meet monthly profit targets,fostered positive work environments, and created employee schedules that were in line with budgetconstraints and demand trends. Based on data and forecasts, I set sales targets and performancegoals, developed professional relationships with employees and customers, and oversaw therecruitment process, which included screening, interviewing, and selecting candidates.

Pakistan

As a fitness manager , I developed and implemented strategies to increase membership throughadditional incentives, coordinated facility management and maintenance, and created budgets tokeep expenses within set limits. I performed regular preventive maintenance on equipment to ensureits safety and functionality, as well as created schedules for sports center activities, classes, andhours of access.

Lahore, Punjab, Pakistan

Experienced Property Manager with 6 years of experience in managing diverse properties, driving operational efficiency, and enhancing tenant satisfaction.