Who is Umar Khan? Overview
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Umar Khan is listed as Manager SMB - OB at Motive, based in Islamabad, Islāmābād, Pakistan. AeroLeads shows a matched LinkedIn profile for Umar Khan.
Umar Khan previously worked as Customer Success Manager at Rebiz and Project Specialist at Rebiz. Umar Khan holds Certification, The Ultimate Microsoft Excel 2013 & 2016 Mastery Course, A from Udemy Alumni.
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Email format at Motive
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Motive
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Profile bio
About Umar Khan
I have been associated with the BPO industry for 2 decades. started as a CSR and moved on to be SSE (Senior Sales Executive)I have worked on vast variations of Outbound projects and products like Mortgages, Real Estate, Insurance, Collections and 3rd party Recruitment specialist, and Sales Contract Order Development for international clients in the US, Canada, UK, and Australia.Also have comprehensive experience with inbound services like Customer Support, Client Concerns, and inbound sales.Apart from that, have also performed with Management. Official responsibilities have been Report Writing, monthly and weekly KPI, and Training. Apart from the career specialties I have been able to master my skills in effective business communication and negotiatings.
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9 roles
Umar Khan work experience
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Customer Success Manager
I Act as a trusted advisor, providing guidance and support throughout the customer lifecycle. I ensure customer satisfaction and retention by proactively addressing their needs and concerns. Work closely with sales, Support, and product teams to deliver a seamless customer experience.Team Training, Collaboration, Transition, Revenue Growth, Retention, and Performance Evaluation are as core responsibilities.
Project Specialist
Sep 2023 - Nov 2023
Talent Acquisition Executive
Talent Planning and Strategy:Collaborate with hiring managers and business leaders to understand current and future talent needs.Develop and implement effective talent acquisition strategies aligned with the overall organizational goals.Sourcing and Attraction:Utilize various sourcing methods to identify and attract potential candidates, including job boards, social media, networking, and industry events.Create compelling job descriptions and marketing materials to attract top talent.Candidate Screening:Review resumes and applications to shortlist qualified candidates.Conduct initial interviews to assess candidate suitability and alignment with the organization's culture.Interview Coordination:Coordinate and schedule interviews between candidates and hiring managers.Provide necessary information to candidates about the interview process and company culture.Selection and Offer Management:Assist in the evaluation and selection of candidates.Negotiate job offers and manage the offer process, ensuring a positive candidate experience.Onboarding Support:Collaborate with HR and other relevant departments to ensure a smooth onboarding process for new hires.Provide information and support to new employees during their initial integration into the organization.Talent Pipeline Management:Build and maintain a talent pipeline for current and future staffing needs.Keep abreast of industry trends and best practices to enhance recruitment strategies.Data and Reporting:Track and analyze recruitment metrics to evaluate the effectiveness of talent acquisition strategies.Provide regular reports to management on the status of open positions and recruitment progress.Employer Branding:Contribute to the development and enhancement of the employer brand.Promote the organization as an employer of choice through various channels.
Nov 2022 - Aug 2023
Sales And Client Services
Aug 2021 - Oct 2022
Call Center Specialist
Jan 2021 - Aug 2021
Closing Officer F.E U.S Campaign. Retention Coordinator F.E
Nov 2018 - Dec 2021
Senior Sales Executive (Sse)
Worked on both Inbound and outbound • Outbound sales for Mortgage campaigns. • Answered and made daily calls from and to customers in a high-volume call center regarding service problems, product order progress, and other concerns (Star Track Car Tracking Project)
May 2005 - Aug 2008
Customer Sales Representative
Started as a Customer Sales Representative on Outbound Projects. Worked as Team Lead on TELUS Australia and Startek Canada Projects.
Feb 2005 - Aug 2005
Team & coworkers
Colleagues at Motive
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3 education records
Umar Khan education
Certification, The Ultimate Microsoft Excel 2013 & 2016 Mastery Course, A
Diploma Of Business Management, Small Business Administration/Management, A
Bachelor Of Science - Bs, Mathematics, Statistics And Physics, B
FAQ
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What company does Umar Khan work for?
Umar Khan works for Motive.
What is Umar Khan's role at Motive?
Umar Khan is listed as Manager SMB - OB at Motive.
Where is Umar Khan based?
Umar Khan is based in Islamabad, Islāmābād, Pakistan while working with Motive.
What companies has Umar Khan worked for?
Umar Khan has worked for Motive, Rebiz, Mars Bpo Pvt Ltd, Touchstone Communications, and Sana Technologies Ltd.
Who are Umar Khan's colleagues at Motive?
Umar Khan's colleagues at Motive include Randy Bailey, Faisal Rasheed, and Sanan Siddiqui.
How can I contact Umar Khan?
You can use AeroLeads to view verified contact signals for Umar Khan at Motive, including work email, phone, and LinkedIn data when available.
What schools did Umar Khan attend?
Umar Khan holds Certification, The Ultimate Microsoft Excel 2013 & 2016 Mastery Course, A from Udemy Alumni.
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