Umar Khan Email and Phone Number

I have over 6 years of experience working in various organisations. Previously, I was working with ask.CAREERS as Manager - Student Relationship, where i was contributing the organisation by handing Communication team improving, Students Acquisition, Counselling students for relevant course and also performing role of Course Coordinator.Previously, I was working with Mirum (Formerly Social Wavelength), where I did online reputation management (ORM) for some of the big companies (Audi, IDEA etc), the after 6 months i was moved into Business Development Team looking after the Pitch Presentation, Social Media Audit, Data Mining, providing Demo to client on Social Media Monitoring Tool, then was moved in to Market Research Team where i was again handling all the presentation for clients, I am also having experience of Customer Service as i have worked with Spanco BPO as Customer Service Executive where i was responsible to handle customer queries, complaints and escalations.Competencies:1) Customer Service2) Online Reputation Management3) Data Analysis4) Training and Interdepartmental Coordination5) Fostering Teamwork6) Personal Credibility