Currently serving as the Quality Manager at Amandeep Hospital, Amritsar, I lead initiatives to uphold and enhance healthcare standards. With a meticulous approach, I oversee quality assurance protocols, ensuring compliance with regulatory requirements. Collaborating closely with cross-functional teams, I implement strategies to optimize patient care processes and elevate overall service quality. My role involves continuous evaluation, feedback implementation, and fostering a culture of excellence. Committed to maintaining high standards, I contribute to the hospital's mission of providing top-tier healthcare services in Amritsar and beyond.

As the Operating Theater (OT) Manager at Fortis Escorts Hospital in Amritsar, I played a pivotal role in overseeing and optimizing the surgical operations. With a keen focus on efficiency and patient safety, I managed the day-to-day activities of the OT, ensuring seamless coordination among surgical teams and supporting staff. My responsibilities included resource allocation, scheduling, and implementing protocols to enhance the overall quality of patient care. Through strategic planning and collaboration with interdisciplinary teams, I successfully contributed to maintaining high standards in the OT, facilitating a smooth workflow, and ultimately improving the surgical experience for patients at Fortis Escorts Hospital.

During my internship at Max Hospital Mohali, I had the invaluable opportunity to contribute to the Operations Department, specifically focusing on Front Office and TPA (Third Party Administration). Engaging with various aspects of healthcare operations, I honed my skills in streamlining front office processes, enhancing patient experiences, and navigating the intricacies of TPA procedures. The experience allowed me to witness firsthand the intersection of patient care and administrative efficiency. Through collaborative initiatives and proactive problem-solving, I played a role in optimizing workflows, ensuring seamless interactions at the front desk, and facilitating smooth TPA transactions. This internship at Max Hospital was instrumental in shaping my understanding of healthcare management, and I am eager to apply these insights to future professional endeavors.