• Collaboration with government entities: Led engagements with the Abuja Municipal Area Council, the FCT transport secretariat, and the Department of Road Transport Service in Abuja to establish an enabling regulatory environment for Bolt operations, fostering positive relationships with key stakeholders.• Manage and Led operations managers across 20+ cities in Nigeria while leading city operations, strategy and new product initiatives.• C-level engagement with stakeholders, vendors, and tech start-ups looking to have strategic partnerships with the organization.• Collaborate and Support Global and African operations.

• Market leadership in Abuja: Played a key role in launching Bolt's operations in Abuja and successfully grew the market share to achieve a dominant position with 70% market share.• Market growth in Kano: Took charge of Bolt's operations in Kano, significantly increasing market penetration from completing 800 rides weekly to 5000 rides, demonstrating effective leadership and strategic execution.• Led supply operations and expansion in the core Northern region of Nigeria (Abuja, Kano, and Kaduna & Zaria).• Supported and collaborated with key stakeholders across regional operations and verticals in Nigeria.• Led and supported engagement with Stakeholders, Regulators, and Government Agencies.

• Pioneered decentralised activation: Developed the concept of decentralising activation, resulting in theestablishment of remote activation partners and centers nationwide. This initiative currently contributes to approximately 40% of activations in Nigeria and has been adopted as a global acquisition process within the organisation.• Led driver roundtable and engagement sessions in the region, leading to a growth in partner retention by 25 % during the year.• Airport operations initiation: Initiated engagements that facilitated Bolt's operations at both the Abuja and Kano airports, enhancing service accessibility and expanding the company's reach to new customer segments.• Managed and Delivered strategic partnerships for supply acquisition and retention.• Actively supported line managers in optimizing processes and achieving set KPIs for the region, team, and business goals.• Acquired new fleet while managing existing fleet, car owner and driver partner relationship.

• Led partner training, onboarding, conversion, retention, and churn management.• Monitored trends in the city, analyzed data, created detailed reports summarizing operational performance metrics for management review to aid them in making business decisions.• Established, coordinated, and managed remote activation centers and partners across the city.• Investigate feedback on trips, quality control, fraud checks, and fraud prevention.

• Project planning and implementation.• Develop full-scale project plans; facilitate the definition of project scope, goals, and deliverables.• Created and maintained strong relationships with staff, customers and stakeholders.