Head Of Operations
Current
Jul 2024 - Present
Who is Umar Nas'Ir? Overview
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Quick answer
Umar Nas'Ir is listed as Building with Chowdeck | Ex Bolt at Chowdeck, based in Nigeria. AeroLeads shows a matched LinkedIn profile for Umar Nas'Ir.
Umar Nas'Ir previously worked as Head of Operations at Chowdeck and Senior Operations Manager at Bolt. Umar Nas'Ir holds Bachelor Of Science, Industrial Chemistry from Bowen University Iwo.
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Email format at Chowdeck
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Chowdeck
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Profile bio
About Umar Nas'Ir
Strategic, results-driven professional with over 9 years of operations experience in the technology sector. Demonstrated success in elevating operational standards to drive overall team and business performance. Skilled in effectively managing diverse talent to support business goals. Proven leader with the ability to communicate clear work expectations and company vision, setting and achieving measurable goals in demanding, complex work environments. High-energy, adept at aligning customer needs and organizational objectives to ensure optimal operating efficiency. Detail-oriented, experienced in strategic planning, cost optimization, and team leadership. Exceptional problem-solving and communication skills, with a talent for motivating and leading teams to success.
Listed skills include Microsoft Office, Customer Service, Powerpoint, Microsoft Excel, and 13 others.
Current workplace
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6 roles
Umar Nas'Ir work experience
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Senior Operations Manager
• Collaboration with government entities: Led engagements with the Abuja Municipal Area Council, the FCT transport secretariat, and the Department of Road Transport Service in Abuja to establish an enabling regulatory environment for Bolt operations, fostering positive relationships with key stakeholders.• Manage and Led operations managers across 20+ cities in Nigeria while leading city operations, strategy and new product initiatives.• C-level engagement with stakeholders, vendors, and tech start-ups looking to have strategic partnerships with the organization.• Collaborate and Support Global and African operations.
Nov 2021 - Jun 2024
Operations Manager
• Market leadership in Abuja: Played a key role in launching Bolt's operations in Abuja and successfully grew the market share to achieve a dominant position with 70% market share.• Market growth in Kano: Took charge of Bolt's operations in Kano, significantly increasing market penetration from completing 800 rides weekly to 5000 rides, demonstrating effective leadership and strategic execution.• Led supply operations and expansion in the core Northern region of Nigeria (Abuja, Kano, and Kaduna & Zaria).• Supported and collaborated with key stakeholders across regional operations and verticals in Nigeria.• Led and supported engagement with Stakeholders, Regulators, and Government Agencies.
Jul 2019 - Nov 2021
Senior Operations Specialist
• Pioneered decentralised activation: Developed the concept of decentralising activation, resulting in theestablishment of remote activation partners and centers nationwide. This initiative currently contributes to approximately 40% of activations in Nigeria and has been adopted as a global acquisition process within the organisation.• Led driver roundtable and engagement sessions in the region, leading to a growth in partner retention by 25 % during the year.• Airport operations initiation: Initiated engagements that facilitated Bolt's operations at both the Abuja and Kano airports, enhancing service accessibility and expanding the company's reach to new customer segments.• Managed and Delivered strategic partnerships for supply acquisition and retention.• Actively supported line managers in optimizing processes and achieving set KPIs for the region, team, and business goals.• Acquired new fleet while managing existing fleet, car owner and driver partner relationship.
Jan 2019 - Jul 2019
Operations Specialist
• Led partner training, onboarding, conversion, retention, and churn management.• Monitored trends in the city, analyzed data, created detailed reports summarizing operational performance metrics for management review to aid them in making business decisions.• Established, coordinated, and managed remote activation centers and partners across the city.• Investigate feedback on trips, quality control, fraud checks, and fraud prevention.
Dec 2017 - Jan 2019
Operations And Logistics Officer
Double Helix Nigeria Limited
• Project planning and implementation.• Develop full-scale project plans; facilitate the definition of project scope, goals, and deliverables.• Created and maintained strong relationships with staff, customers and stakeholders.
Nov 2015 - Nov 2017
2 education records
Umar Nas'Ir education
Bachelor Of Science, Industrial Chemistry
Pgd, International Relations And Affairs
FAQ
Frequently asked questions about Umar Nas'Ir
Quick answers generated from the profile data available on this page.
What company does Umar Nas'Ir work for?
Umar Nas'Ir works for Chowdeck.
What is Umar Nas'Ir's role at Chowdeck?
Umar Nas'Ir is listed as Building with Chowdeck | Ex Bolt at Chowdeck.
Where is Umar Nas'Ir based?
Umar Nas'Ir is based in Nigeria while working with Chowdeck.
What companies has Umar Nas'Ir worked for?
Umar Nas'Ir has worked for Chowdeck, Bolt, and Double Helix Nigeria Limited.
How can I contact Umar Nas'Ir?
You can use AeroLeads to view verified contact signals for Umar Nas'Ir at Chowdeck, including work email, phone, and LinkedIn data when available.
What schools did Umar Nas'Ir attend?
Umar Nas'Ir holds Bachelor Of Science, Industrial Chemistry from Bowen University Iwo.
What skills is Umar Nas'Ir known for?
Umar Nas'Ir is listed with skills including Microsoft Office, Customer Service, Powerpoint, Microsoft Excel, International Relations, Cooperate Communication, Human Resources, and Public Administration.
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